Dr. Brent Felstead work email
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Dr. Brent Felstead personal email
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Steering capital construction and facilities maintenance projects at various organizations, my roles as Construction and Projects Manager reflects a strategic mix of organizational leadership and operational excellence. The multifaceted nature of my position showcase my ability to plan, organize, and direct complex initiatives with precision and foresight.Parallel to managing projects, my tenure as an Adjunct Professor at CIAM for over five years underpins my commitment to education and leadership development. I contribute to shaping future entrepreneurs and executives through hands-on learning, driven by a philosophy that intertwines academic rigor with real-world application.
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Construction ManagerPultegroupPalm Desert, Ca, Us
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Capital Projects ManagerDesert Recreation District Jun 2024 - PresentIndio, Ca, UsPlan, organizes, directs, and/or coordinates major projects including capital construction and facilities maintenance. -
Adjunct Professor - School Of BusinessCalifornia Institute Of Advanced Management (Ciam) Nov 2019 - PresentAlhambra, Ca, UsCiAM is a non-profit graduate school offering an MBA in Executive Management and Entrepreneurship. A Revolution in Business Education - Reconnecting education to real world demands. Drucker believed that leaders in management could “advance the basic beliefs of our society, to contribute to its stability, strength and harmony.” In this spirit, by offering hands-on learning, CiAM seeks to empower leaders to make a difference in their lives, organizations and communities. -
Managing DirectorNational Professional Services, Inc. (Npsi) Aug 2009 - PresentManaging Director responsible for the overall operations of 7 national and international professional certification granting trade associations and Porter Valley Software InspectVue Residential and Commercial Inspection Software which support BMT for Vets, a 501(c)(3). www.bmtforvets.org1. Environmental Assessment Association (EAA).2. Housing Inspection Foundation (HIF).3. National Association of Real Estate Appraisers (NAREA).4. International Society of Meeting Planners ISMP.5. Association of Construction Inspectors (ACI).6. National Association of Review Appraisers & Mortgage Underwriters (NARAMU).7. International Real Estate Institute (IREI). -
Construction ManagerPultegroup Sep 2021 - Jun 2024Atlanta, Georgia, UsMay 2023 Southern California Home Complete Top Quality Builder AwardJuly 2023 Southern California Home Complete Top Quality Builder AwardResponsible as a Construction Manager for managing the activities of construction projects, ensuring construction schedules, safety, SWPPP, quality standards, and customer satisfaction are maintained throughout the construction process.
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Homeowner Services ManagerK. Hovnanian® Homes Dec 2020 - Sep 2021Matawan, New Jersey, UsHovnanian Enterprises, Inc. is a United States real estate company which is involved in every aspect of marketing homes, including design, construction and sales.Field construction project management inquires daily of various size and scope, determine course of action and allocate appropriate resources/personnel to complete projects.Perform quality assurance inspections of properties throughout community to ensure defect free property. Adept at utilizing laptop, tablet and phone applications in property and construction management. -
Customer Care RepresentativeTri Pointe Homes Oct 2019 - Dec 2020Irvine, California, UsOversee construction quality assurance, delivery and construction project management of various size and scope.TRI Pointe Homes creates neighborhoods that enhance lives, nurture communities, and respect the environment. Everything we create, from well-designed homes to a smooth homebuying experience, is inspired by the way people live and what they desire. -
Director Of Customer Relations - Alta Verde BuildersAlta Verde Group Jun 2016 - Jan 2019Manage a portfolio of residential communities construction activities, maintenance and customer service.Responsible for maintaining effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products, vendor scopes of work, manufactured product warranties in alignment with customers’ needs.Instrumental in reviewing, assessing and revising customer service protocols/procedures leading to increased customer satisfaction.Analyze and monitor vendor performance and seek out measure to increase response times, project completion, accountability and costs.Create, supervise and monitor maintenance schedules and the financial management of those schedules for inventory, model homes and personnel management.
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Regional Customer Service & Warranty ManagerAlta Verde Group Apr 2013 - Jun 2016Successfully utilize resources and personnel to manage construction projects of various sizes effectively throughout the Coachella Valley Region. Oversee the quality and efficiency in the delivery of new homes and the continued customer satisfaction after delivery.• Assist in the creation of the customer service department along with designing the processes and protocols needed to return highest ROI to all stakeholders.• Maintain records and files of work performed to protect all interest and hold trade partners accountable to perform work in a timely manner.• Skillfully manage Homeowners while maintaining within and below budgets.
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Lecturer Of Leadership And Management.Dowling College Apr 2009 - Dec 2009Oakdale, Ny, UsTaught business related courses for Dowling College in the Palm Springs area. -
Adjunct Professor Of Business, Technology And Creating Academic/Professional Success.Colorado Technical University Apr 2005 - Dec 2009Colorado Springs, Co, UsTaught Creating Academic and Professional Success, Fundamentals of Management, Introduction to Electronic Commerce and The University Experience. -
Advisor To The Chairman & CeoEnvironmental Service Professionals, Evsp. Jun 2008 - Aug 2009Upon directive of Chairman & CEO assist in the activities of running a publicly traded organization. Deal directly with Shareholders, Board of Directors, Market Makers, Bridge Lenders, Stock Transfer Agents, SEC filings, legal, accounting, human resources, public relations firms and other vendors involved in entire organization.
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Customer Relations Manager - Special OperationsPulte Homes Aug 2005 - Jun 2007Atlanta, Georgia, UsResponsible for the overall reduction of litigation exposure, product failure resolution and long-term customer delight for 2,000-home active adult community.* Planned, organized and documented strategies that saved hundreds of thousand of dollars that protected against class action lawsuits.* Assigned challenging customers colleagues could not manage and received customer satisfaction award in 2006.* Assisted in increasing national Customer satisfaction scores from 28th place to consistently within the top 5 markets in the company.* Requested by General Managers to mentor and train all new hires consistent with the customer relations training process.* Increased attendance 200-300% and improved the quality of the Customer orientation presentation which lead to higher customer satisfaction and repeat and referral business.* Recognized by senior management as high performer and chosen to train colleagues on delivering presentations and verbalizing company philosophy.
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Instructor Of BusinessCollege Of The Desert Jan 2003 - Jun 2005Ca, UsCourses taught: Principles of Management, Communication for Supervisors, Purchasing and Supply Chain Management, Introduction to the Hospitality Industry, Organizational Behavior and Human Relations, Total Quality Management (TQM). -
Internet Project ManagerThane International 1999 - 2000Managed all e-commerce activity including search engine optimization (SEO), keyword marketing, domain name acquisition and Internet page content.Skillfully placed key terms in website source code and web page content and policed other webmasters from using trademarked names to achieve top search engine rankings for products. Utilized web analytic tools to increase download times and ensure optimal viewing for all internet browsers.
Dr. Brent Felstead Skills
Dr. Brent Felstead Education Details
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Trident University InternationalBusiness Administration -
California State University-San BernardinoManagement & Human Resource Concentration
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California State University-San BernardinoBusiness Administration - Marketing Concentration
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College Of The DesertBusiness Administration
Frequently Asked Questions about Dr. Brent Felstead
What company does Dr. Brent Felstead work for?
Dr. Brent Felstead works for Pultegroup
What is Dr. Brent Felstead's role at the current company?
Dr. Brent Felstead's current role is Construction Manager.
What is Dr. Brent Felstead's email address?
Dr. Brent Felstead's email address is w.****@****iam.edu
What is Dr. Brent Felstead's direct phone number?
Dr. Brent Felstead's direct phone number is +176077*****
What schools did Dr. Brent Felstead attend?
Dr. Brent Felstead attended Trident University International, California State University-San Bernardino, California State University-San Bernardino, College Of The Desert.
What skills is Dr. Brent Felstead known for?
Dr. Brent Felstead has skills like Leadership, Team Building, Management, Training, Marketing, Public Speaking, Customer Service, Strategic Planning, Budgets, Project Management, Contract Negotiation, Marketing Strategy.
Who are Dr. Brent Felstead's colleagues?
Dr. Brent Felstead's colleagues are Michael Smith, Alicia Laya, Taylor Jordan, Duraisamy Kumaran, Alex Charlton, Rodney Hunter, A B.
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