Brent Ferrell Email & Phone Number

Pontiac, Michigan

• Maintain legally formatted paperwork and logs to ensure lawful compliance with departmental policies• Manage client relations for compliance of court ordered testing; demonstrate high level of confidentiality• Manage flow of the public entering and leaving facility while maintaining a highly secured environment• Managed work-release prisoners during special assignments and transporting to various facilities• Provide emergency medical care• Attended Marine Academy• Patrol county lakes and enforce local, state, and federal laws• Received Unit Citation award for excellence in law enforcement• Received Sheriff’s Distinguished Unit Citation award

Novi, Mi

• Provide support and basic trouble shooting for current operations• Project management: overseeing project for install of new alarm, access control, fire alarm, CCTV, low-voltage cabling, visitor management system, sound masking, digital signage, audio visual, and conference rooms scheduling systems for new facility to be built in 2017• Familiar with Mac desktop systems• Investigate, gather, and analyze data for specifically assigned, recurring projects• Assisted with programing Juniper switches• Multiple systems support- visibility, Access, Java, Putty, Windows 7, 10, Outlook, MS Office• New computer system set-up and configuration• Replacement of computer components (hard-drives, memory)• Operating System maintenance: installation, upgrades and configuration• Work as part of a team to implement new or upgraded applications as required• Provide technical support to customers via telephone, email and through ticket management tracking system• Manage inventory and tracking equipment• Manage analog and digital phone systems• Head of Activities Committee - Responsible for helping increase employee morale

•Record facts to prepare reports that document incidents and activities.•Manage ordinance department, file tracking, follow-up with individuals to assure compliance and regulation of ordinances in the community. •Created file management system that ensured proper flow of final resolution of violations. Designed and prepared the documents.•Conducted background investigations with the use of various federal, state, and local computer programs. •Implemented the use of emergency medical bags/supplies for patrol vehicles and officers. •Properly handled discrete and sensitive information related to public inquires and criminal cases. •Procured Tasers for department officers with funds obtained through grant writing. •Assisted in new hire training.

Master Of Science In Information Technology Leadership, Information Technology, 3.5

Master Degree, Public Health

Bachelor Degree, Applied Criminalistics; Applied Social Science; Cyber-Networking And Security

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies