Information Systems consultants specializing in small to medium business providing Managed Services, Unlimited Support Contracts, Managed Security, Disaster Recovery and Business Continuity. * Work with clients on process improvements and automation using software/hardware technology across a variety of industries; manufacturing, medical, non-profit, small business* Important part of my job is communication and relationship building that occurs with prospects, current clients, networking groups and employees* I keep in constant contact with customers and prospects to make sure they are up to date on all current technology offerings * Responsible for business growth in new clients for Managed Services * Software programming and application experience allows me to problem solve challenges in all types of business needs

Support and custom business solutions as a SAGE 100 Select Business Partner for management and accounting systems.• Identified application and programming needs for clients to drive business process improvements and drive customer success• Project Manager responsible for directing, planning, budgeting, programming, testing and implementing SAGE products and custom integrations. Major projects include: * Installation of Warehouse Management (WMS) to back office ERP (enterprise resource planning) system for large multi-million dollar manufacturing company. Created efficiencies and eliminated duplication of errors in multiple departments including purchasing, customer service, inventory and production ultimately reducing labor hours by 20% * Created EDI (electronic data interface) integration between purchasing and sales order system. Company able to increase sales by eliminating manual processes and avoid increasing staffing levels resulting in operational expense savings * Developed custom data transfer process between a web based order entry system to move transactions into back office ERP system alleviating duplicate entry * Built automation into a propriety bill & material database to exchange information on materials needed from client’s inventory system. Developed more efficient management of inventory and cost process for production orders. Eliminated duplicate entry and improved efficiency * Designed an ACH (automated clearing house) payment file system for payroll and accounts payable. Programmed secure FTP to transfer files to bank on an automated schedule• Provided custom modifications using SAGE VBscripting tools eliminating programming for future upgrades

IT department supporting internal systems and applications for home décor distributor.• Manager of company's information technology department with technology professionals including MAS200 programmers, network administrators, database developer and web developers• Managed SQL: installed, configured, migrated SQL databases, maintained database backups, created and altered indexes to increase query speed, analyzed errors, and improved performance• Implemented HighJump warehouse management system to address need for better inventory tracking. Ohio Wholesale benefitted from reduced labor costs, increased productivity, improved order fulfillment and processing response times * Administered all aspects of the system including but not limited to development in SQL and HighJump Advantage Architect, RF (radio frequency) handheld device configuration, debugging and troubleshooting processes and devices, and integration with other systems and SQL databases• Developed multiple management reports to highlight key accounts, inventory movement and sales metrics

IT consulting division supporting applications, networks and custom programming for SAGE 100 (MAS90/200). • Earned Master Developer Certification in SAGE 100 products opening access to source code for custom programming projects on all SAGE products• Primary company liaison maintaining key SAGE vendor relationship• Promoted from Programmer to Programming Manager with growth in clients and sales by engaging clients in BCG services and solutions • Coordinated the activities of the development team; planning, organizing, monitoring, and documenting customization to customer requirements• Provided customer support on-site and helpdesk assisting clients in product needs or problem resolution• Created several custom EDI application add-on packages that BCG marketed and sold to other SAGE resellers increasing programing department’s profitability• Reported project summary status to management including financials, risks, mitigations, contingencies, and impact to revenue