Highly motivated self starter experienced in all things electronic and customer care. From providing in depth client, application, and hardware support for a large multimedia company to working with some of the greatest people in the industry. I am a detail-oriented professional that communicates effectively with both internal and external clients. I have lead small to medium projects as well as created documentation and trained end users. I have configured, tested and implemented new software and hardware to improve and maximize productivity and operational efficiencies. I document all changes on production systems and perform duties necessary to meet Sarbanes-Oxley requirements and future maintenance requirements. I am someone who can be relied upon to get tasks done within specification and time constraints. Served thirteen years in the US Navy as an Electronic Warfare Technician where I traveled around the world and became very versatile and diversified while meeting many great people .Specialties: Technical support, print and online application/hardware support, small to medium project management, quality-assurance testing, end-user training, customer service and more.
Listed skills include Troubleshooting, Technical Support, Sharepoint, Windows 7, and 45 others.
