During an extensive period at USA Shooting, both as a volunteer and employee, I was instrumental in every aspect of the organization from cleaning bathrooms to serving as the Interim Chief Executive Officer. Worked significantly with the BOD finance committee and the organizations third party accounting firms to complete organizational audits and assist in improving the financial reporting. Performed daily accounting functions for the organization. Collaborated with a third party HR firm to clean up the organizations human resource processes, and provide guidance to other employees in the area of human resources. Conducted many HR activities including teaming with others to interview and hire new staff. As the Director of Facilities and Ranges, I was instrumental in negotiating with the United States Olympic and Paralympic Committee in securing multiple building enhancements and updates that were long overdue. Manage all aspects of USA Shooting’s ranges and facilities, including the operation and servicing of the electronic targeting system, cleaning, safety, property maintenance, and landscaping. I reached a level of expertise that I was sought out nationwide regarding range management and design. Administer all aspects of event management, directing and coordinated all activities with the crucial assistance of other employees and World Class volunteers, assuring the successful outcome.Manage the SafeSport program mandated by the United States Olympic Committee for USA Shooting, performing audits, administrative management, and case review.Provide support, management, direction and consultation to many other departments throughout USA Shooting.

Deliver superior service to all clients with a unique blend of education, experience, and a dedication to World Class Service.Seek to build a strong personal relationship with each client ensuring them that I am completely looking out for their best interest.

Generated a new approach to analyze industry vs. company data to assist in annual reporting to corporate; using Excel and other Microsoft products. Trained internal team members on the process. Designed, implemented and executed instructional education classes for REALTORS® and mortgage lenders.Serviced and developed extensive customer relationships with Builders, REALTORS®, and lenders. Increasing customer satisfaction and organizational profits.Chaired Housing & Building Association’s (HBA) Sales & Marketing Council, facilitated team member participation while growing the membership base. Activity served on the HBA Board. Selected as the 2010 Associate Member of the Colorado Springs Housing and Building Association.

•Delivered 35% growth in monthly billing in the first 9 months! Sizably grew monthly billing during a time of declining market conditions and decreasing marketing budgets.•Championed publication enhancements that promise to increase website visits nation wide. •Continue to promote enchantments to the publication and the websites to increase visitor traffic and quality leads! Month by month I continue to work with our production team to increase usability of both the publication and the company’s websites for Colorado Springs!•During a brief tenure as publisher of the New Home Guide in Colorado Springs I have received multiple accolades from both builders and Realtors touting my above and beyond service and management!

•Increased sales in my first four months from 2 sales in the previous seven months to 13! Worked with sales staff and the Desert View Homes Marketing team to promote and increase sales using a combination of marketing and networking techniques.•Had a 93% turnout at our first REALTOR® event. After careful planning and thorough networking our first REALTOR® event under my watch had 42 out of 45 RSVP’s!•Developed a marketing plan that maximizes promotion and visibility while maintaining a strict budget! Working within a very tight budget, I developed a marketing plan that maximizes the use of funds and resources to promote Aspen View Homes. Negotiated with different media vendors and taking advantage of long-term relationships, I have been able to secure competitive marketing and advertising arrangements.

•Increased visitor traffic to kellerhomes.com 3-4 times. Managed the development and content of the Keller Homes corporate web site. Working with the web developer, I was able to maximize Search Engine Optimization (SEO) and site design to provide the greatest impact for site visitors and prospects.•Commended internally and by exterior consultants for the development of an outstanding Strategic Market Analysis. •Worked with advertising agencies, public relations firm, media buyer and marketing team members to develop and create a comprehensive marketing plan including brochures, advertisements, direct mail, email campaigns, web development, video/commercials, and other marketing responsibilities. •Consistently managed multiple projects at one time receiving accolades from co-workers, and external colleagues exceeding expectations. •Worked with Microsoft Excel and the accounting department to develop and maintain a detailed marketing budget.

•Led a project team that completed the transition of 900+ accounts two weeks ahead of schedule. Facilitated team meetings and influenced team members to highlight the strengths of each individual member. Developed training presentations for the Inside Sales Rep team of 350+ on the Eclipse software. •Managed 30+ commercial accounts in the healthcare industry with 1001+ employees each. Instrumental in securing approximately $2 million in sales in one business quarter. •One of three Inside Sales Rep’s (ISR) selected from a group of 350+ individuals to represent the division on a business process improvement team. Selected by a corporate business process analyst to assist in the quality development of how different departments work together to improve the Total Customer Experience (TCE).•Selected to the Corporate Inside Sales Team from 350+. Worked with Fortune 500 accounts with quotas at $40 million annually.

•Launched aggressive marketing project that boosted product sales by 55%. As Business Development Manager, conducted competitor analysis and industry needs for little-known scrolling-display product. Led engineering team to redesign a superior product. Reduced production costs by 44%. Developed national dealer relationships and produced eye-catching trade show booth. This strategy increased sales by 55% and positioned company as one of the world’s top scrolling display manufacturers.•Introduced timesaving technology to improve efficiency for large direct mailings. Created customized database program for targeted marketing campaigns. Trained sales and marketing staff on new program. Enhanced the company’s effectiveness to rapidly target and contact industry customers.•Provided sales, marketing and training support to 240 domestic and international distributors. Managed conventions and trade shows. Conducted industry research and participated in new product development.

Instructor, University of Colorado, Colorado Springs, 1998, 2000, 2002 (This was a part-time position)•Achieved rave reviews as marketing professor. Requested by the University of Colorado’s Marketing Department to facilitate a senior level Services Marketing and Management course. Received high evaluations from class participants, many of whom recommended the popular, real-life business class to others.

•Directed sales and marketing plan that increased customer base participation up to 120%. Identified opportunity to expand participation in Telephone Express business partnership program. Improved existing contracts, teamed with promotional group to publish customized marketing materials and trained customers on the program benefits. •Gained “Word of Mouth” referrals through exceptional relationship building with Associations and Chambers. Worked with sales team and developed a method to gain additional leads and future sales. Substantially grew interest and membership volume for participating businesses.

•Implemented upgraded service that generated $100K annual revenues for popular tourist attraction. Asked to transition Cave of the Wind’s black and white photo lab operations to a color lab facility. Gathered information from multiple, qualified color lab providers, analyzed costs and services and selected vendor. Redesigned location for photographer and trained company personnel. New lab generated $100K additional income from tourists.•Managed and trained over 100+ seasonal employees.•Researched cave history and geology developing a more informative and comprehensive tour spiel!•Developed an arcade as an additional profit center for the attraction, I was responsible for purchasing, budgeting and managing employees.•Served as the Special Projects Manager, working closely with the General Manager in all areas of the organization, conducting process improvement studies looking for ways to increase profits and efficiencies.