- Provide primary executive IT leadership to a growing national IT team that provides support for nationwide physical retail, warehousing, and manufacturing locations and a geographically diverse remote administrative workforce with an aggressive M&A holding company.- Driving a strategic build out of a consolidated IT Infrastructure to advance the company into an enterprise-level technology stature with cloud-centric technology transformation of Infrastructure, DevOps, Cybersecurity, and networking/UCaaS.- Responsible for running technical Infrastructure operations and projects from discovery, to implementation, to support.- Consolidating infrastructure and core IT technology functions across multiple business units.- Responsible for Retail Store Technology including POS, Warehouse, Manufacturing, and e-commerce.- Leader of Infrastructure initiatives dealing with OS, Networks, Databases, Storage & Backups, Cybersecurity, Enterprise Applications, Identity Management, SSO, SaaS, IaaS, Azure, AWS, and many other Cloud technologies.- Managing vendor relationships for technology contracts and ensuring SLA’s are met- Defining enterprise IT requirements and executing on software and hardware lifecycles.- Creating strategies for IT technical risk mitigation, contingency planning, and compliance frameworks.- Identifying and solving operational issues including customer-impacting SLA’s.- Providing thought leadership to define business and IT opportunities and risks.- Planned and executed a sweeping overhaul of the nationwide company network infrastructure at ZERO cost to the company. Worked with a strategic IT partner to transition to SDWan network architecture while leveraging SaaS technologies to better manage network health, stability, and speed.- Worked with shared services provider to consolidate and eliminate annual recurring spend of $55K per year on ISP costs; a 22% annual budget savings on connectivity spending.

- Directed a team of managers that led teams of Desktop Support Engineers, Systems Administrators, Telehealth Specialists, and EMR Specialists in a large FHQC Health Care Company of 600 employees that operates sites across the State of South Carolina, and is headquartered in Florence, SC.- Provided project management, capital project leadership, OpEx and CapEx budgeting, time management and scheduling, help desk monitoring, and day-to-day IT operations oversight.- Modernized network infrastructure with managed Aruba Enterprise switches across all sites, upgraded Ubiquiti Wireless networking at all sites, and established a central network management solution.- Converted all sites to SD Wan solution provided by Segra, utilizing the VeloCloud line of products. Changed all traffic routing for more efficient data speeds, improved internet pipe, and changed our core connections to a diversified 1.5GB overall throughput.- Managed Digium VoIP Cloud-based solution project roll-out to all remote sites to transition phone service to the cloud and reduced our monthly phone bill spending by $5,000.- Transitioned entire organization to Office365 cloud-based Office and Email solution as the Project leader. Integrated Advanced Threat Protection (ATP) into the overall solution. Deployed Exchange services, Skype, Team sites, and OneDrive storage solutions.- Implemented a complete overhaul of cybersecurity solutions utilizing the Sophos Central suite of products, including Hybrid infrastructure, Endpoint Protection (EDR/MDR/XDR), Email solutions, Web filtering, centrally managed disk encryption, advanced security analytics, and a full MDM solution.

-Provided L3 Client/Server Administration, large-scale project management, and 1st/2nd Level team leadership to seven hospitals and over 8,000 staff in South Carolina.-Daily administration of infrastructure, backup, and application servers, AD and file share administration, and project management.-Backup system administration of multi-tier libraries utilizing VTL, SIR, and physical tapes utilizing Backup Exec to manage 1PB of all critical data files.-Primary Datacenter Move” project including a scope of inventorying servers, their purpose, their department owners, their connections, future rack placement, DR plan, downtime coordination, and the actual physical movement of the datacenter.-Upgraded the Infusion Pharmacy system to DoseEdge technology solutions requiring a server build and workstation rollouts.-Project manager on Outpatient Pharmacy system overhaul project to rollout PioneerRX Pharmacy and POS systems. Included server, POS systems replacement, database migration, payment system migration, workstation installs and configurations.-Project manager on Rauland NurseCall system rollout and testing for three hospitals including 12 virtual server builds and configs, system testing, and project rollout/go-live at each site.-Enabled our top Phlebotomists the ability to remotely diagnose critical care patients within minutes instead of hours through a project that deployed advanced remote-controlled web-connected microscope systems.-Converted Pyxis Pharmacy Vending systems throughout all 7 hospitals for Cerner Millennium EMR rollout compatibility. Project involved multiple server builds, a massive software rollout, hardware replacement on the local level, and pre-launch testing.-Multi-site lab support and project management for Cerner Millennium EMR migration testing. Deployment of new LAN-connected Lab devices in coordination with Applications team and outside vendors, Cerner and Telcor, to ensure HL7 interface connectivity.

-Provided L3 Client/Server support, Project management and IT team leadership to two hospitals in Northeastern South Carolina.-Implemented PaperVision Enterprise Physical-to-Electronic historical medical records retention database server project including a scope of building out a new server to host the SQL database, as well as an IIS web portal and applications server. Imported seven years of electronic documents into the database, setting up archiving, backups, secured access, and HIPAA auditing.-Engaged area hospitals to coordinate the deployment of a cloud-based Radiology image sharing network utilizing Nuance PowerShare, resulting in reduced overhead cost, instant radiology image sharing, and improved patient care across hospitals.-Launched a new 24-bed Emergency Department that required new PC specs, specialty workstations, printing solutions, network design and implementation, bio-med network design and build-out, patient room technology integration, physician and nursing workflow design, and rollout coordination with my team and the construction company for go-live.-Designed and implemented two state-of-the-art Operating Rooms which included the technical design of powerful workstations that support Radiology imaging, multimedia, O.R. room controls, multi-PC KVM solutions, sterile-room-specified hardware solutions. Coordinated with the surgical team, construction team, and corporate IT services to meet the guidelines required in a sterile O.R.-Built four new network rooms and relocated network backbone to accommodate hospital expansion projects. Moved primary fiber backbone and installed a secondary redundant circuit.-Designed the IT infrastructure of a four-floor hospital tower mixed with Administrative, Conference, and Patient rooms; Kitchen and Physician lounge/office area; PACU Surgical area; Four additional Operating Rooms; and an O.R. Sterilization Suite & Warehouse (Heavily Networked with specialty vendor installs required)

Systems Administrator for a FQHC Medical Center that has 400+ Employees, 7 office locations, and 3 mobile bus units all in a mixed medical environment that includes Adult Care, Pediatrics, Geriatrics, Dental, and Radiology. -Administered and supported a mixed server infrastructure farm, cisco-based network infrastructure, Mitel IP phone system, and mobile device management. -Worked closely with C-level leadership members daily on key projects, company initiatives, and establishing project plans for achieving company expansion goals with aggressive timelines and budgets to help maximize revenues.-Managed 90% of IT purchasing. Handled most vendor relations, negotiations, purchasing quotes, and researched trending technologies and prices. Kept infrastructure competitive with current standards, while continuously refreshing hardware. Lowered annual IT spending by 30% while still upgrading infrastructure, software, and contracts. -Held Project Management role for top-tier projects that included new HIPAA compliance audits, Security Auditing and Policy creation; build-out and administration of three Cellular Data-based VPN network-connected Mobile Dental Offices, rollout of new Spiceworks Help Desk system and Intranet, and a new RDP load balancing system.-Researched, negotiated purchase of, and led the implementation project of a new Kaspersky Endpoint Solution (KES) for Virus/Malware protection, to enable new Remote App and PXE boot installs, as well as deploying a WSUS module for better patch and update management. I also utilized KES to handle drive encryption, MDM, and inventory management.-Completed Exchange and Office 2007 to 2013 migration project, EHR System (SuccessEHS/MediaDent) rollout, 2008 Terminal Services/Roaming Profiles setup, and led a Citrix HDX Transition.-Instituted better network security policies to adhere to HiTECH, HIPAA, and Meaningful Use government compliance.

Managed the IT department at a television news station that had a staff of over 100 employees and three staffed sites.-Maintained duties for Project Management, calculated IT budgets, participated in Community Relations, maintained Vendor Relations, led all IT infrastructure and software research and purchasing, and served as SME on all aspects of IT functions.-Handled the maintenance, repair, upgrades, and replacement of all IT Infrastructure within the organization.-Utilized technical skill, inter-departmental communication, Help Desk ticket management, and daily hands-on work. AD Management, GPO maintenance, WMI scripting, automated installs, and remote site infrastructure management.-Managed and maintained hardware and software-based streaming solutions and web servers for online multimedia and streaming video content (live and pre-recorded) for the local and regional viewing areas.-Reduced IT budget by 14% while still upgrading Server and Desktop hardware, Business and Digital Editing software, and reduced service contract costs. Negotiated with vendors, deployed strategic project management with tight budgeting, and sought out innovative hardware solutions, all at reduced costs resulting in equal or better solutions and specs.-Contributed to a Corporate migration project to a hybrid Office 365 deployment. Participated in all stages of the project including planning, comparison testing, and deployment; including configuration and migration of AD, and Exchange. -Created an IT Disaster Recovery Plan, Systems failover solution, Security Policy Audits, and documentation of Assets and Inventory.-Designed, installed, and managed a full three-tier Backup system running Symantec Backup Exec and a Dell TL4000 robotic library as well as an EMC SAN array with multiple redundancies in place.

Managed the IT and Engineering departments at a television news station with a staff of over 150 that included 3 office locations, as well as a primary broadcast tower location. -Coordinated team scheduling, provided project management, determined departmental budgeting, maintained key vendor relations, led all IT infrastructure and software research and purchasing, oversaw Help Desk Management, and provided full IT, Broadcast, and Digital Editing equipment support.-Created formal IT Disaster Recovery Plans, implemented system failover solutions, updated inventory records and methods, and established IT common practices and standards that were all essentially non-existent prior to my arrival.-Utilized the ManageEngine Enterprise interface for daily help desk management, inventory management, software licensing and remote app installation, and IT change management.-Maintained and supported all hardware and software-based streaming solutions and web servers for online multimedia and streaming video content (live, and pre-recorded) for the local, and regional, viewing areas. -Analyzed and optimized all IT Purchasing, Infrastructure Design, and Process Improvement directives. This resulted in a 20% reduction in IT spending by optimizing multiple facets of business, securing better purchasing agreements, improving process workflows, and updating software solutions and contracts.-Managed local AD structure, daily Exchange system management, Microsoft SCCM usage for PC and Server builds.-Upgraded site-to-site connections between all locations. Also built-out a high-speed mobile-based networking solution (Cisco) at our Broadcast Tower location which was in a rural area that otherwise offered no wire-based WAN options.

Served as an IT Infrastructure Engineer for a large lumber manufacturing and production company that employs over 1000 people and spans across multiple states with 6 manufacturing facilities and 7 office locations.-Supported, maintained, and upgraded all end-user equipment, the data network, automation hardware, and server infrastructure.-Administrated the Help Desk system via work order distribution for minor issues and larger project work.-Traveled to all sites for regular IT maintenance, installation of hardware/software upgrades, and project implementations. Worked with ground-level staff to ensure business needs were being met and exceeded.-Maintained and upgraded PLC-based automation equipment, security/camera systems, upgraded and installed network cabling as well as Fiber Optic cabling and assemblies throughout the manufacturing plant and office locations. -Collaborated with IT Director on business process improvements, established hardware upgrade standards, handled some IT infrastructure and software research/purchasing, identified and adapted to staff and management IT needs, as well as provided better staff training on desktop equipment and software. -Reduced 25% of the yearly IT expenditures while improving performance and specs of hardware/software solutions in the office, production, and server environments by moving equipment design and assembly in-house.