- Lead business integration contact for Single Family Operations for Mainframe Relocation Disaster Recovery initiatives - Responsible for GO/NO GO decisions for major infrastructure initiatives- Individual contributor for Change Management Managers and Change Management Seniors who manage change for applications supported by department- Managed projects independently and as part of the team with internal and external stakeholders- Designated as Corporate Business Change Coordinator for multiple platform infrastructure upgrades- Identified problems and took the initiative to ensure quick resolution- Gained an understanding of the client's goals and daily objectives and ensured a consistent approach to solving issues- Strong verbal and written communication skills to effectively interact and transact with diverse groups of people on complex work assignments- Established and maintained effective working relationships with clients across all levels of the organization

- Conducted analysis and project support for the qualification and implementation of tactical transactions processed through the Structured Transactions unit- Coordinated corporate resources to qualify and implement transactions which may have significant corporate policy implications- Ensured the compliance with corporate policies and procedures as developed for the process- Responded rapidly to the changes in the market and customer requests during the development of full-scale solutions- Responsible for development of non-standard and standard Offer Product design in compliance with corporate policies and procedures- Subject matter expert for requirements, review, revision and approval of business rule implementation, policies and procedures pertaining to the purchases of Non-Standard Transactions- Accountable for compliance with Charter requirements affecting respective business areas of responsibility, including promoting compliance and ethical behavior- Trained and mentored appropriate staff with respect to applicable Corporate Non-Standard loan purchase requirements- Coordinated with impacted business areas (Rules Management Credit, Settlement Operations, Compliance, Legal, etc.) to resolve business application and efficiency issues- Worked with appropriate groups to develop Service Level Agreements and verification of Charter compliance rules development and compliance monitoring reports- Introduced initial offering for offsetting credit risk (Long Term Standby) for strategic customers- Supported legacy product offering for the Change Management group

- Managed the business change integration (BCI) process for the Sourcing department- Gatekeeper for Sourcing Department by contemplating impact analysis of all changes being considered- Participated in development of business offerings and product/process changes

- Provided analysis support at the initiative level reporting - Managed and coordinated the Business Continuity Plan for this unit - Implemented the quality assessment program to be used across all projects within the SF change management unit- Ensured control tests for sound change management methodologies deployed across the team

- Managed the day-to-day operations of Rules Management Team- Provided subject matter expertise for Selling System (PE) and the Terms Product & Agreements (TPA) sub-system for loan delivery supporting business area operational activities- Identified, analyzed, researched and resolved impacts to legacy system (Gold Connection) for delivery loan purchase application (GCD), legacy MIDAS and the new Selling System- Analyzed Peer Reviews for Terms, Products and Agreements (TPA) and the Selling System for future release dates to ensure consistency and applicability- Assisted in coaching and mentoring new and existing members of Rules Management team by sharing rules processing knowledge and problem-solving skills- Incorporated functional requirements determined via the build prioritization process for new and/or changed product offering requirements- Coordinated and maintained loan purchase and fee assessment rules for newly developed loan purchase applications

- Responsible for the integration of all initiatives which impact front-end loan delivery, purchase, funding or commitment systems and their processes while providing system and operational capabilities to purchase standard and non-standard loans from customers applications- Provided the Single Family business areas with the best analytics, subject matter expertise and project management support to aid in delivering Freddie Mac’s strategic initiatives that had a direct impact on Mortgage Operational areas and their supporting business integration risk linkages- Assessed proposed processes resulting from new policies and work flow - Investigated inconsistencies of an urgent nature (hotline) when reported by customers, both internal and external to the corporation- Worked to resolve issues and/or minimize the impact of the occurrence related to Single Family (SF) business systems- Analyzed data impact to downstream processes- Served as Project Management consultant on initiatives and employed full project lifecycle methodologies (i.e. Project Planning, Budgeting, Requirements definition, User Acceptance Testing and Implementation)- Facilitated discussions to ensure the change solution met the needs of Single Family operations areas- Served as a liaison between Change initiators, Technical support and SF Business Operation areas, and senior management- Initiated and maintained product setup and database updates for new, existing and modified offer products and programs- Supported the delivery of specialized Mortgage Purchase transactions generated by Pricing, Costing & Offerings Department (PCO) for bulk deals and of the Regions for mini bulk deals- Assisted SFO/CM with risk prioritization and evaluation of change initiatives- Performed project costing analysis for initiatives in conjunction with ISS and other corporate Business Areas- Provided training documentation to baseline business areas regarding Guide, Credit Policy and Product change initiatives

- Direct responsibility for: systems analysis, management of user acceptance testing, and implementation; trading partner impact analysis, risk assessment, and compliance planning/implementation; business continuity planning with cross-corporate view of most critical business processes, interdependencies and handoffs; and internal and external- Coordinated unit, system and regression acceptance testing, including: development of industry test plans and test schedules; creation and maintenance of comprehensive industry test data samples; definition of acceptance test criteria and data to maintain requirements' traceability; analysis and approval of test results and production readiness of secondary market entities- Supported production implementation and pre staging testing cycles- Developed requirements and design documents, performed software/hardware testing- Performed feasibility and impact analysis, leading analysis and development of business requirements, assisting in issue-identification and resolution and developing test criteria- Developed innovative and cost-efficient solutions to business problems across divisional and corporate boundaries - Controlled all departmental costs; implemented cost allocation, inventory control and project management systems- Identified and developed users' functional requirements and business specifications.- Reviewed and approved system design and program specifications.- Implemented various system development and process improvement projects in support of the mortgage commitment, delivery, underwriting and purchase systems.- Conducted needs and cost/benefit analyses, developed project definition and scope, developed business requirements and systems design documents, established testing criteria and performed software/hardware testing communications strategies and tactics.

- Defined business requirements to implement new Freddie Mac programs and assisted in supporting Structured Transactions- Assisted in providing guidance and planning of methods to efficiently, prudently and in a timely manner process and purchase Single Family mortgages