Brent Shafer Email & Phone Number

United States

• Directed international payroll migration for 27 countries from ADP to Workday and Safeguard Unity platforms. Developed deployment plan and provided weekly updates to executive team.• Developed integration plan to connect Workday to multiple human resource systems, including benefits, sales commission, Safeguard Unity and Oracle Time and Labor.• Drove project to retire 15 end of life decentralized file servers to a single data center with no interruption of service. Facilitated decommission and data destruction processes for retired servers.• Led project to migrate data from 24 file servers to Box cloud solution. Developed deployment and communication plan.• Drove project to implement Excel4apps reporting tool to replace Oracle Discoverer. Developed RFP, facilitated vendor selection and drove contract negotiations. Developed and managed report migration plan.

Richfield, Mn

• Responsible for Oracle iProcurement and iSupplier implementation. Developed system roadmap, deployment plan, budget, scope, resource requirements, timeline, contingency plan and communication strategy.• Direct cross-function team of technical, financial and business resources. Led requirements gathering sessions, while focusing team on business objectives. Ensure milestones are completed on time, on budget and with desired results.• Deliver executive and stakeholder updates on progress, roadblocks and recommendations to get to green.

Eden Prairie, Minnesota

• Drive strategy and scope for $5M budget in annual technology investments in partnership with Order Processing, Order Fulfillment, Customer Service and Legal business capabilities. • DrIve RFP/RFI, vendor selection and contract negotiation for new technologies. Research and selected contract staffing agencies to staff projects. Manage vendor relationships.• Collaborate with leadership, business partners, engineering and vendors to ensure successful application delivery. Present at monthly executive status meetings to facilitate pipeline prioritization.• Direct product management initiative to align IT development efforts with business objectives. Develop product roadmaps, drive user research efforts and manage backlogs for digital and back end systems.• Implement consistent application of Agile product delivery across all of IT. Drove storytelling and mapping efforts and migrated 11 corporate programs from Waterfall to Agile within 6 months. • Responsible for coaching multiple Agile teams to achieve continuous improvement and delivery capability. Increased engineering productivity and achieved a reduction in development costs by 50%.• Successfully directed cross-functional project to streamline drop ship orders to over 600 merchandise vendors. This $300K project achieved $1.2M in annual savings.• Developed technology integration program to consolidate Bluestem Brands and Orchard Brands operations, two $1B companies with a combined 15 brands. Led project to consolidate apparel warehouse systems, which achieved an annual savings of $1.1M.• Drove cross-functional data cleansing initiative to enhance customer relationship management system and enable digital marketing capabilities.• Collaborated with business stakeholders, user experience (UX) and engineering teams to design a digital shopping application for mobile platforms.

Greater Minneapolis-St. Paul Area

• Drove strategy and scope for $9M budget in annual technology investments in partnership with the Law, Corporate Security, Asset Protection, Strategic Sourcing, Indirect Procurement and Resource Recovery business capabilities. • Successfully led $82M program for global SAP data management implementation, which achieved $700M in procurement system savings. Led cross-discipline team of 100+ resources. Facilitated weekly status meetings with executive stakeholders.• Directed team of 25 business, IT and finance resources in the implementation of SaaS solution to streamline contractor management, resulting in $1M annual savings. Drove vendor selection and contract negotiations.• Successfully led cross-functional project of 30+ business, engineering and vendor resources in $81M installation of IP cameras across all Target store locations to minimize the impact of theft. • Designed digital mobile platform application used by retail leadership to remotely view live security camera footage in order to improve the customer experience.• Led employee engagement and new technology presentations for 70+ individuals in the Business Technology department.

Richfield, Mn

• Defined customer experience business strategy for $14B Computing & Tablets business.• Designed digital marketing program for in store and online customer experiences.• Drove the merchandising migration from product silos to domains focused on improving the customer experience. • Managed project to consolidate e-reader and tablet displays to simplify the customer experience, resulting in a 20% tablet market share growth.• Drove strategic planning and investment decisions for the Computing & Tablets Connected Store design that focused on customer wants and needs, retail selling strategies and vendor requirements.

Richfield, Mn

• Directed cross-functional programs for the Services Customer R&D Team, focusing on customer insights to create a portfolio of high-value product offerings with vendor partners. • Developed key metrics for forecasting the sales, margin, operating expenses and long term potential for new product offerings.• Directed program for executing selling experiments within four customer segments. This resulted in 12 new business lines, creating $85M in revenue growth potential.

Richfield, Mn

• Led $750K program to develop customer experience strategy for the enterprise, resulting in the consistent implementation of solutions across at-home, in-store, phone and online marketing channels. Facilitated executive status updates.• Directed Lean Six Sigma improvement initiative that decreased display development timelines from 13 weeks to 6 weeks and increased the number of stores implementing customer experience displays from 52 to 350.• Identified key performance indicators (KPIs) to evaluate success of customer experience displays. This resulted in consolidating store displays from over 200 to 50, enabling higher execution rates.

Richfield, Mn

• Defined strategy and prioritized enhancements to the subscription service data management system. Responsible for training team how to define project scope, determine requirements and drive execution.• Drove request for information (RFI) and development of a digital application used for selling internet and mobile phone services.• Led project to establish reconciliation process with subscription service vendors. This led to an additional $6M in collections from vendors over 5 years.

Golden Valley, Mn

Provided IT network, server and email consulting to small and medium sized businesses.

Minnetonka, Mn

Maintained nationwide email infrastructure. Researched and implemented tools to ensure system availability.

Des Moines, Iowa Area

Successfully led programs to research and implement enterprise technology solutions. Responsible for writing RFPs/ RFIs and negotiating contracts.

Ames, Ia

Managed server operating systems, email infrastructure and TCP/IP address database.

Bachelor Of Science, Management Information Systems

Education record