As co-founder of Goods, I’m committed to transforming the way organizations approach product innovation and customer experience. With over 20 years of experience in experience design and product leadership, I bring a deep passion for driving customer-centric solutions that fuel both business growth and innovation.At Goods, we focus on embedding emotional intelligence and human-centered design into every aspect of our clients’ transformation journeys. My work is guided by a belief in the power of diverse, collaborative teams to create impactful and lasting change. Previously, as Senior Director of Experience Design at Best Buy, I led the development of engaging digital shopping experiences that touched millions of customers, and I played a key role in advancing the company’s UX maturity and digital transformation.I’m proud of my contributions to industry-defining projects, including awarded patents and successful products, experiences and services that have set new standards. At Goods, I’m channeling this experience into building a consultancy that not only delivers innovative products but also fosters environments where teams can thrive. I’m passionate about diversity, team building, and creating partnerships that drive meaningful outcomes, and I’m dedicated to empowering others to create experiences that truly enhance lives.
Listed skills include User Experience, Mobile Applications, User Interface Design, Mobile Devices, and 46 others.