• Used Agile process to create software interface product design concepts using components from our design system (FIGMA)• Groomed, contributed, and maintained internal design system for component consistency and reusability (following Atomic Design principles)• Made regular progress presentations and updates to C-Suite and key stakeholders• Worked directly with Chief Product Officer to evaluate product road map and gather requirements for new product features• Utilized user research from surveys and interviews, and combined with best practices to deliver exceptional user experiences across a broad software suite• Led, mentored, and managed a UX department of 3-4 UX designers, including hiring and performance evaluations• Worked comfortably with ambiguity and low information to sketch and iterate to stakeholder satisfaction with minimal oversight• Continuously advocates for the user

• Developed robust skillset and expertise in ADA WCAG compliance for website and software• Routinely wrote ADA and heuristic evaluations for client websites, and provided risk mitigation reports using compliance checker tools• Generated client website architecture, wireframes, customer journey maps, prototypes, and supporting documentation for large marketing websites• Worked closely with visual design and development teams (local and remote) to ensure project success

• Led architecture efforts and visual designs for corporate tax software product• Worked closely with stakeholders to gather requirements and formulate UX work plans• Created wireframes, customer flows, prototypes, and site maps using UXPIN• Worked closely with development teams (local and remote) in Agile process to ensure smooth handoffs

• Created site and application architecture for agency clients such as Zoe’s Kitchen, Disney Rewards, and AACargo• Focused on mobile/responsive design methods• Developed client facing prototypes using InVision for better understanding of project vision• Worked closely with development teams to ensure smooth handoffs