Learning And Development Specialist
Mason, Ohio, United States
• Support the Sales Learning and Development Team in the creation of training content to provide the Sales organization with the skills, processes, updates, and information necessary to achieve their goals• Validate learning content from SMEs and design delivery of that content, applying best practice instructional design principles• Build, administer, and deliver quality training for current, new, and transitioning employees, including customizing learning plans, scheduling, creating evaluations, analyzing data, etc.• Manage, respond to, and escalate issues from the team mailbox and resolve inquiries related to training events• Act as a key administrator for the Sales LMS systems ensuring all content is accurate and presented in the most effective way, and train team members and trainers on how to use the LMS• Coordinate the tracking and distribution of the 30-day and 90-day new hire survey and reports• Support critical projects, including, but not limited to, the New Hire Learning Program, Sales Leadership Meeting, and the National Sales Meeting.• Work on other special projects, as assigned by the Director, Sales L&D, that require coordination, development, tracking, and analysis