Brendan Miller Email & Phone Number

Lake Zurich, Illinois

• Joined the nonprofit as a founding volunteer due to their commitment to fuel scientific research for rare diseases impacting children; promoted to board member as a result of driving continuous impact towards Harmony 4 Hope’s mission.• Advise on strategic initiatives and provide expertise on best ways to leverage technical solutions to maximize donor conversions and establish a strong revenue pipeline to allow for predictable investments in rare disease research.• Implemented analytics tools with engagement teams to measure advertising ROI across all surfaces, enabling data driven decisions to adapt marketing practices for maximum impact.• Manage and negotiate vendor contracts to ensure pricing is competitive for the value of the service, an effort which has saved the nonprofit over 20% in annual expenses.

Chicago, Illinois, United States

• Advised a multinational technology conglomerate on how to advance their data policy to maximize privacy and protection for their 3b+ user base while incorporating scalability to support the future introduction of new technologies and products.• Designed the workflows enabling the collaborative investigation of 350+ client external security incidents impacting 1.2m+ users, allowing for quick response to secure user accounts, protect user data, and maintain compliance with regulatory requirements.• Drove the implementation of a machine learning model to automatically detect and analyze security threats, catalyzing a revolutionary way to approach security investigations that resulted in a 70% reduction in time spent on investigations.• Identified strategic partnership opportunity to advance Deloitte’s technical talent pipeline by developing relationships with engineering schools at target campuses; secured $10k+ in funding from firm leadership to lead a team of 15 practitioners to host events reaching 200+ engineering students in the first 90 days of launch, resulting in 100% offer acceptance among candidates.• Coached and facilitated onboarding training for 150+ summer interns and over 600 first year analysts with a focus on how to be collaborative, responsive, and open to global and diverse perspectives.

Chicago, Illinois, United States

• Collaborated with senior cross functional teams during the coronavirus pandemic to deliver a comprehensive data analytics platform for a large pharmaceutical client to give critical insights into vaccine distribution across multiple geographies.• Created, launched, and marketed a quantum computing business case that enabled Deloitte to secure $100M+ in strategic investments from 15+ pharmaceutical clients, an opportunity that is expected to revolutionize the healthcare industry.• Instituted a new emerging technology initiative focused on the innovation and adoption of 5G/Edge solutions throughout the firm, leading a team of senior consultants to train 600+ practitioners globally in the first year.• Launched several marketing campaigns focused on emerging technology at Deloitte, reaching an average of 250k+ external professionals, solidifying the firm’s position as a market leader and destination for talent in emerging technology.

Palatine, Illinois, United States

Deployed, upgraded, and supported over 400 endpoints compliant with Center for Internet Security benchmarks, including multiple mobile device management systems, Azure Active Directory, and an IT ticket & asset management platform to achieve a new concurrent learning model as a result of the COVID-19 pandemic.

Bloomington, Indiana Area

• Developed a violent crime record data visualization platform to allow campus administrators to review and adapt the strategic placement of public safety resources to increase safety in the campus community.• Modified computer-aided dispatch (CAD) data to meet Federal Bureau of Investigation (FBI) uniform crime reporting standards.

Bloomington, Indiana Area

• Presented and met with high school students and their families about Luddy School of Informatics, Computing, and Engineering majors, careers, and student engagement activities.

Bloomington, Indiana Area

• Established case interview advising team within the Luddy school to respond to student needs; over 75 unique case advising appointments were facilitated within the first semester of launch, many resulting in job offers for students.• Advised students in the Luddy School of Informatics, Computing, and Engineering on career search topics including resumes, cover letters, interviewing, and job offer negotiations.• Selected as Luddy School liaison to employers, providing expertise in event logistics, career services, and A/V equipment to ensure a successful recruitment session.

Bloomington, Indiana Area

• Selected to stand up and lead Indiana University’s first off campus apartment complex of over 70 students as a result of a campus emergency that impacted thousands of students.• Collaborated with new vendors and campus partners such as internet providers, local restaurants, and university departments to ensure that students retain the same residential life experience.• Facilitated weekly intentional interactions and events for center residents utilizing a budget of over $1,000.• Acted as a resource for questions regarding university offices, study techniques, and personal problem-solving skills.• Responded to emergencies that occurred within the residence center to ensure resident safety.

Chicago, Illinois, United States

• Created a self-contained system log analyzer to dynamically create presentations with actionable insights from mission critical systems in seconds, saving over 20 monthly hours of client billable time.• Upgraded core client software from a legacy in-house platform to an industry leading solution via cloud implementation.• Documented implemented client solution as an agnostic framework for partners to utilize when engaging in business pursuits.

Lake Zurich, Illinois

• Directed the setup, deployment, compliance, and support of over 2,000 endpoint devices.• Operated a technology help desk during the academic year, providing support to over 6,000 students and faculty.• Documented client interactions utilizing an information technology ticketing software solution to ensure cases were resolved swiftly and referred to a higher level of support if needed.• Acted as a technician in the Performing Arts Center, working directly with clients performing duties such as Sound Designer and Stage Manager.• Designed video and audio for the athletics and administration departments.

Bannockburn, Illinois

• Managed Agile development framework to facilitate on-time delivery from inception through user acceptance testing, ensuring client requirements were met.• Analyzed customer data using Google Analytics, Hotjar, and Microsoft Excel to spot trends, and establish strategies to increase conversions.• Consulted with several of the firm’s largest clients, including Midas and Adtalem Global Education.• Developed and redesigned client websites using Adobe Experience Manager.• Presented findings from analysis of client data to develop strategies to improve user functionality of websites.

Deer Park, Illinois

• Responsible for the troubleshooting and repair of client computers and mobile devices, resolving problems such as network connectivity issues, email client configuration, malware removal, hardware repair, replacement, and upgrades.• Started as a back-room technician and progressed to working directly with clients.

Master Of Business Administration - Mba

The Stephen M. Ross School of Business at the University of Michigan (branded as Michigan Ross) is the business school of the University.

Bachelor’S Degree, Informatics, Graduated

Activities and Societies: O'Neill School of Public and Environmental Affairs, Civic Leaders Center, 2016-2018 Briscoe Student Government.

Leadership And Management

The London School of Economics (officially the London School of Economics and Political Science, often referred to as LSE) is a public.

High School Diploma, General Studies, Graduated

Activities and Societies: Drama Club, Technical Theatre, Broadcasting, iAgentsLake Zurich High School, or LZHS, is a public four-year high.