Reservationist
Current• Managed hotel reservations with precision, optimizing occupancy rates and enhancing guest satisfaction.• Delivered exceptional customer service, addressing inquiries, and facilitating booking adjustments.• Efficiently utilized reservation software to track room availability and oversee booking processes.• Collaborated with housekeeping and front desk teams to streamline room turnover and elevate guest experiences.• Consistently improved guest satisfaction ratings by resolving issues promptly and professionally.