Led 20 locations throughout Florida to consistently exceed sales and operational key performance indicators. Developed a reputation during a 10-year tenure for transformational leadership, personal credibility, integrity, and keen insight into stakeholder needs and expectations. -Requested by the C-suite and Board to spearhead organizational restructuring and create a work environment that was efficient, effective, and profitable. Effectively transformed business operations by assessing operations and established process improvements that supported organizational strategies. -Partnered with marketing to ensure the creation of sales and marketing plans, promotions, and materials to increase sales, resulting in an increase of new acquisition sales from 67% to 86% in less than 6 months.

As Area Supervisor, 11/2011-8/2017, led teams in 7 clinics in South Florida. Cultivated a high performing culture of accountability, professionalism, teamwork, and high-quality service for a team of > 20 professionals. Established positive, professional, and trusted relationships with a diverse client base, maximizing loyalty to the brand, and establishing record sales. -Focused on client satisfaction by leading and role modeling professionalism, consultative sales approaches, operating with honesty and integrity, and providing a highly responsive and unsurpassed level of client service. -Managed and improved key KPIs through training and employee engagement practices, resulting in the lowest turnover rate and highest sales results in the company.-Guided the design of training modules for use in developing the knowledge and skills of team members throughout the company.

Within 6 weeks after employment as a Client Coach, was promoted to Clinic Manager from 10/2010-11/2011, leading a clinic of 5 employees. -Within 3 months, advanced the center from 10th to 4th in revenue, and 3rd for member enrollment. -Developed teams by creating a work culture of success and client service.

Maintained a positive working relationship with residents, vendors, and contractors. Managed the collection of rent and submit notices. Created monthly reports including renewals, rents, leasing, traffic and resident retention program. Assisted with lease renewals and made recommendations on marketing strategies to generate traffic. Supported new and current residents to establish and maintain positive resident relations.

Served as a Buyers Agent specializing in Fort Lauderdale and the beaches.

Managed all real estate transactions and daily operations for a high volume residential real estate office. Focused on the acquisition of new clients, ensuring all transactions were managed accurately while providing outstanding service.

Sales Director who initiated and managed various residential condominium projects for developers. Managed Sales Associates and led sales forecasting, demographics and competitive pricing research to ensure profitability.