Bret Burns Email and Phone Number
Bret Burns work email
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Bret Burns personal email
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I have been in the IT field for over 15 years with 5 of those years in Enterprise level networking. In that time I have been fortunate to work for some of the largest and most comprehensive network environments in the world. My tenure supporting Fox entertainment group opened my eyes to a vast global network in which bandwidth and reliability was king. As a single point of contact for worldwide network issues. I was able to learn the value that simplicity and preparation play in a successful high traffic and demanding environment. Prior to GoDaddy I had only read about the physical layer in Cisco books and practice exam exams. I was quicky introduced into the extremely sensitive and volatile world of physical hardware and infrastructure support. Where MTTR and attention to detail reign supreme. Where the smallest error can impact thousands of customers and cost millions of dollars. I learned very quickly that with the right training, speed and efficiency do not have to be mutually exclusiveI am now embarking on a new and exciting frontier with Oracle and their ground breaking Baremetal Cloud Infastructure as a Service (IaaS) offering. I'm extremely grateful for an opportunity to take my physical layer education to the next level and help build and maintain cutting edge cloud technology.
Oracle
View- Website:
- oracle.com
- Employees:
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Senior Principle Engineer - Global Product Lead (Gpu)Oracle Feb 2024 - PresentPhoenix, Arizona, United States -
Senior Principal It Business Implementation Analyst (Ic5) - Hardware Integrations Team LeadOracle Aug 2022 - Feb 2024Phoenix, Arizona, United States -
Principal Business Implementation Analyst (Ic4)Oracle Aug 2020 - Aug 2022Mesa, Az, United States* Manage portfolio of capabilities, processes and technologies with associated partners/customers* Gather requirements and define proper solutions (process + tech) with the mindset of quality, extensibility and scalability.* Influence direction of solutions with a strategic view on future aspirations* Ensure proper business case/ROI has been done for feature prioritization* Effectively manage prioritization discussions as they relate to features/requirements and roadmap; Work with product, design, and engineering teams to determine product strategy and prioritize feature projects* Manage expectations, alignment and communications with customers and stakeholders through cadenced meetings, reports, statuses, reviews etc. -
Senior Buisines Implementation Analyst (Ic3)Oracle Nov 2019 - Aug 2020Phoenix, Arizona AreaKnowledge Management and Process Engineering -
Data Center EngineerOracle Mar 2017 - Nov 2019Chandler, Az• Maintain internal network structure of a data center by managing routers and keeping them running.• Install, configure, and maintain switches, servers, firewalls, and hard drives.• Resolve operational, infrastructure or hardware incidents in a data center.• Provide solutions to complex problems on the integration of various technologies.• Design plans as well as lead initiatives for the optimization and restructuring of network architecture.• Monitor the environmental conditions of a data center to ensure they are optimum for servers, routers, and other devices. -
Data Center TechnicianGodaddy Feb 2016 - Mar 2017• Rack, cable, and deploy network equipment such as switches, firewalls, routers, and other equipment.• Ensure uptime by troubleshooting, testing, and doing quality assurance of enterprise server hardware.• Responsible for proper escalation of data center events that relate to power, network, or cooling.• Perform first response troubleshooting within consumer, enterprise, and high-level security environments.• Work extensively within Linux, Windows, Cisco, and juniper operating systems. -
Command Center - Shift LeadInsight Sep 2013 - Feb 2016Tempe, Arizona• Single point of contact for all network issues within the Fox Entertainment Group global infrastructure.• Monitor, identify, and process all network alarms received for production devices, applications, and services to keep global network availability at 100%.• Filtered thousands of daily network errors in order to quickly identify and isolate critical incidents in order to proactively solve or lower impact time of disrupting network events. (Routing, Switching, Security, Database, Storage).• Created and implemented new processes and procedures to increase team knowledge and reaction time.• Modified and designed process documents on existing and new procedures to lower error rates and increase efficiency.• Provided on-call support for operating teams and managed/facilitated all critical incident bridges. -
Escalations SpecialistAsap Solutions Group, Llc Jul 2011 - Aug 2013Mesa, Arizona -
Tier 2 At&T U-VerseAsap Staffing Jul 2008 - Aug 2010Mesa, Az -
Customer Assistant / Viewpoint CaptainBest Buy Aug 2006 - May 2008Daytona Beach, Florida Area
Bret Burns Skills
Bret Burns Education Details
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Kiowa Tech InstituteGed
Frequently Asked Questions about Bret Burns
What company does Bret Burns work for?
Bret Burns works for Oracle
What is Bret Burns's role at the current company?
Bret Burns's current role is Remote Hardware Support - Global Product Lead.
What is Bret Burns's email address?
Bret Burns's email address is br****@****ail.com
What schools did Bret Burns attend?
Bret Burns attended Kiowa Tech Institute.
What skills is Bret Burns known for?
Bret Burns has skills like Troubleshooting, Networking, Customer Service, Microsoft Office, Technical Support, Customer Satisfaction, Computer Hardware, Call Centers, Active Directory, Windows, Windows Xp, Telecommunications.
Who are Bret Burns's colleagues?
Bret Burns's colleagues are Priyanshu Tomer, Elodie Mendola, Barbara Zaccone, Bernardo Abraham Juárez Santana, Rajesh T, Shintaro Watanabe, Raymond Fick.
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