Responsible for positive guest interactions while serving customers in a friendly and efficient manner. Protected establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies. Helped patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions. Developed enduring relationships with patrons and their families, making them feel welcome, comfortable, important and relaxed, as well as ensuring repeat business. Created excellent experiences for guests while maintaining a friendly, outgoing disposition in a bustling, fast-paced restaurant setting.

Responsible for greeting customers, answering customers’ questions regarding the different strains of product, their medicinal uses, and methods of consumption, and keeping the manager informed of any complaints or operational issues. Assisted the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines. Trained and educated cashiers in the company's products and customer service. Checked customers' ID to verify legal age; demonstrated excellent communication skills and delivered exceptional customer service. Supported daily operations and tasks within growing facilities, caring for, cleaning and growing plants.

Facilitated in the funding of millions of dollars toward advanced medical research targeting critical gaps in care for the Congressionally Directed Medical Research Program. Collaborated with medical professionals and fellow military veterans in identifying the most promising applications submitted by research institutions in the fields of Post Traumatic Stress Disorder, Traumatic Brain Injury, and Orthopedics. Promoted to Senior Mentor and trained military veterans in the duties and responsibilities of a Consumer Reviewer.

Managed the stage and all physical aspects of the Macy Gray Sellout Tour, 2010. Ensured all equipment was correctly and safely set-up in a timely manner prior to the event. In charge of stage construction, instrument maintenance, and supported the live performance. Responsible for the accountability, loading, unloading, and upkeep of all musical instruments and associated materials.