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Bret P. Email & Phone Number

Product Owner @ John Deere | Software Development, Agile Methodologies at John Deere
Location: Des Moines Metropolitan Area, United States, United States 8 work roles 1 school
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Role
Product Owner @ John Deere | Software Development, Agile Methodologies
Location
Des Moines Metropolitan Area, United States, United States

Who is Bret P.? Overview

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Bret P. is listed as Product Owner @ John Deere | Software Development, Agile Methodologies at John Deere, based in Des Moines Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Bret P..

Bret P. previously worked as Product Owner / Domain Owner at John Deere and Software Systems Engineer at John Deere. Bret P. holds Bachelor'S Degree from Iowa State University.

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Email format at John Deere

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John Deere

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Profile bio

About Bret P.

I am a Product Owner / Domain Owner at John Deere, where I focus on delivering software solutions for self-propelled sprayers that meet customer needs and business goals. I have over 13 years of experience in software engineering, data analytics, and customer support, and I hold Professional Scrum Master I (PSM I) and Fundamentals of Systems Engineering certifications.I excel at leading and collaborating with Agile software teams, managing product backlogs, defining systems requirements, and facilitating resolution of software issues. I also have experience coordinating feature development and dependencies across multiple software programs and stakeholders. I am passionate about problem solving, continuous learning, and delivering value to customers and the organization.

Current workplace

Bret P.'s current company

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John Deere
John Deere
Product Owner @ John Deere | Software Development, Agile Methodologies
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8 roles

Bret P. work experience

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Product Owner / Domain Owner

Current

Moline, IL, US

Focused on Liquid Volumetric software development for self-propelled sprayers.

May 2022 - Present

Software Systems Engineer

Moline, IL, US

  • Responsible for Chassis/Powertrain software systems definition.
  • Define & document software systems artifacts including functional requirements, interfaces & diagnostics for software development teams.
  • Own the setup & maintenance of software options in software factory programming tools for production builds.
  • Facilitate resolution of escalated software issues found by PV&V, Customer Support and factory personnel.
  • Assist development team and perform scrum master duties as needed.
Nov 2020 - Jun 2022

Product Owner / Scrum Master

Moline, IL, US

  • Worked on Chassis/Powertrain software development for self-propelled sprayers.
  • Facilitated backlog refinement, sprint planning, daily scrum, retrospectives & other Agile ceremonies filling both Product Owner & Scrum Master roles.
  • Led the alignment of program goals with development teams & routinely communicated status updates to stakeholders.
  • Coordinated feature development and managed dependencies using the scrum of scrums framework. 3 dispersed software development teams or approximately 25 engineers.
  • Managed the product backlog & budget point allocations for Agile software development teams across 8 different software programs and numerous stakeholders.
  • Collaborated with cross functional teams located in Mexico, India, Germany & the U.S. while working on various programs.
Feb 2019 - Oct 2020

Data Wrangler/Product Support Rep Iii

Moline, IL, US

  • Primary analytics contact for customer support. Analyzed data & communicated findings to assist customer support & product teams in making decisions. Develop metrics and visualizations using BI tools, Cloud.
  • Led initiative utilizing analytics to identify product issues & proactively provide solutions to users. Established business cases, backlog, developed code, testing & released product to production.
  • Delivered formal presentations to senior level directors regarding quarterly business reviews of analytics projects.
  • Focus on product feedback & analytics for ISG Digital Solutions to develop a deep customer understanding of how products (websites & mobile apps) are being utilized.
Dec 2015 - Feb 2019

Product Support Representative Ii

Moline, IL, US

  • Proactively supported Crop Sensing & Ag Service Provider solutions. Technologies ranged from websites, mobile apps, embedded software, sensors & telematics devices.
  • Developed support plans ensuring necessary diagnostics, tools, training & processes were in place for customers & support staff at product launch.
  • Partnered with technical authors to create product owner’s manuals, installation instructions, web-based help & troubleshooting guides.
  • Represented the company at trade shows and training events.
Apr 2014 - Nov 2015

Team Lead, Global Support Center

Moline, IL, US

  • Oversaw customer service rep performance under the team supervisor.
  • Maintained the software team support schedule.
  • Provided training, documentation & resources to the team for resolving software issues.
  • Performed case/call audits to ensure quality & provided coaching to continuously improve.
  • Resolved customer issues escalated beyond front line support.
  • Interviewed prospective applicants for new customer service representative positions.
Dec 2011 - May 2014

Customer Support Representative

Moline, IL, US

  • Provided time sensitive phone & email support troubleshooting technical issues with precision agriculture products.
Oct 2010 - Nov 2011

Customer Support Representative Working On Behalf Of John Deere

New York, NY, US

  • Provided phone and email support to customers on precision agriculture products.
Feb 2009 - Sep 2010
1 education record

Bret P. education

  • Iowa State University
    Iowa State University
    Bachelor'S Degree
FAQ

Frequently asked questions about Bret P.

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What company does Bret P. work for?

Bret P. works for John Deere.

What is Bret P.'s role at John Deere?

Bret P. is listed as Product Owner @ John Deere | Software Development, Agile Methodologies at John Deere.

Where is Bret P. based?

Bret P. is based in Des Moines Metropolitan Area, United States, United States while working with John Deere.

What companies has Bret P. worked for?

Bret P. has worked for John Deere and Volt Information Sciences.

How can I contact Bret P.?

You can use AeroLeads to view verified contact signals for Bret P. at John Deere, including work email, phone, and LinkedIn data when available.

What schools did Bret P. attend?

Bret P. holds Bachelor'S Degree from Iowa State University.

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