Bret Thomas Email & Phone Number

Dalton, GA

US

Atlanta, GA, US

-Deliver comprehensive KPI reports in Power BI and Excel, enhancing operational metrics, scorecards, and visual dashboards for recurring departmental meetings-Assisted in setting up office IT infrastructure including printers, phones, and server switches, as well as ensuring proper backups were in place-Ensure optimal performance of Salesforce systems and.

Atlanta, GA, US

• Facilitated all operations of eCommerce involving but not limited to product sales, site design, customer service, inventory and order management, and fraud detection.-Built 50+ consumer-facing email campaigns for an.
• triumphmotorcycles.com (US & CA variants)
• eCommerce site shop.triumphmotorcycles.com (all variants)
• triumphontour.com
• triumphchampions.com
• triumphnorthamericapress.com

In this role, my core objectives centered around training new Medicaid Eligibility Processors through the State of South Carolina's Medicaid processes and procedures:-Instructed and trained new and seasoned eligibility workers regarding Medicaid policies and procedures. Training included a combination of E-Learning, one-on-one classroom-style instruction.

I was responsible for the operation and automation of B2B operations, social media, campaign management, and new client acquisition. The focus of this business venture was to aid local small businesses in managing their online and social media presence.

Eskilstuna, SE

In this role, my core objectives involved the cross-function and facilitation of Commercial and Sales Support efforts.-Presented a sales overview for all active and prospective clients as well as tour groups that visited our North American sales headquarters. In total, I led 60+ presentations.-Provided analysis utilizing Excel and PowerPoint as well as the.

Eskilstuna, SE

My primary objective was to manage machine error code and alarm cases for 2500+ Volvo machines utilizing and developing a pilot software service called ActiveCare Direct. -Supported all Volvo CE's 35 dealers and numerous customers with diagnostics and repair details for their Volvo fleet. -Maintained a working relationship with the dealer's service.

Eskilstuna, SE

In this role, I heavily used mapping software to create visual aids that supported the department.-Created heat map reports used for strategic planning for dealer's sales personnel. -Developed a Microsoft Excel dashboard that showed monetary incentives for qualified dealers in real-time based on their sales statistics. -Assembled dealer market performance.

Mooresville, NC, US

-My positions with the company included a Seasonal Day Stocker, Customer Service Associate II as a front-end cashier and customer service, Customer Service Associate III for the flooring department, then lastly within the combined Tools & Hardware department. -As a CSA II- Front End, I was responsible for operating the ECR system for transactions.

Bachelor Of Science In Business Administration, Entrepreneurship & Marketing

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies

High School Diploma