Bret Bennett Email & Phone Number

Las Vegas, Nv, Us

Phoenix, Arizona Area

Phoenix, Arizona Area

Managed a team of 13 people to deliver 24x7 global security operations; management of the security infrastructure (NIDS/HIDS and SIEM), incident management, analysis, mitigation and remediation. Established virtual teams with peer organizations in support of joint initiatives, and shared responsibilities; security design reviews, IT policy review and enforcement. Conducted research of emerging threats and new technologies to enhance our capabilities and improve the security posture of the organization. • Developed and implemented the re-architecture of the Intrusion Detection Infrastructure to align with the business needs and future growth.• Directed and implemented security technologies, standards and procedures in accordance to PCI-DSS, HiPAA, SoX, CoBit and internal requirements.• Supervised the development of internal applications and services to improve efficiency and reduce cost.• Primary principle in the successful conversion of nine person contingent staff to FTE.• Developed the Network Security Awareness training which effectively reduced the top 5 incident categories by 150%.

Managed a contingent staff of nine persons to conduct 24x7 security monitoring, including intrusion detection/ incident response, abuse complaints, and violation of policy and company standards. Directed the implementation of additional SIEM data feeds (ISA, ACS, eTrust and Netlogon) to improve correlation logic and establish additional layers of defense and security monitoring. Successful cross-team collaborated influence for the development of an automated remediation notification system to reduce the cost generated by remediation activities.• Conducted security investigations in accordance to established standards and regulatory requirements.• Negotiated vendor contracts to deliver business objectives and cost models.• Co-authored the Network Security Incident Response Plan.• Development of threat matrices as guiding principles of security monitoring; deployment of policies and response.• Development of new reporting methods and analysis of case metrics and system health

Management of a contingent staff (CGS) of nine persons to perform 24x7 security operations, responsible for the detection, response, analysis, mitigation and remediation of security issues; intrusions, malware, compliance of regulatory and internal policies, abuse complaints and patch compliance. Created and established standard operational procedures (SOP's), knowledge base articles and escalation criteria. • Obtained senior management support for the growth of the team and the 24x7 model. • Created guidelines and procedures, knowledge base articles and escalation criteria.• Established monthly case metrics and trending analysis to identify risks and threats and instituted programs to mitigate risks.• Created security update (patch) and malware remediation training, guidelines and procedures for Client Services (Helpdesk) to enhance our security posture and reduce escalations

Provided customer support for the Mimesweeper content security applications; e-mail, web, image analysis, antivirus plug-ins and reporting. Account Management of premier customers; 24/7 on-call support, training, on-site product demonstrations and installations. Documented and escalated product issues to the development teams and communicated updates to customers. Innovative solution provider of security issues, customer objectives and requirements, reporting and content filtering logic.

Microsoft Helpdesk Support Engineer assisting employees with technical support of software and hardware issues related to Windows Server and client, MS Office Suite, networking, and Line of Business (LOB) applications. Created and published knowledge base articles and procedures to resolve technical issues. Demonstrated ability to analyze, evaluate, and resolve hardware and software conflicts.