Sr. Director Infrastructure & Operations, It&S
Us
Led team of over 20 (operations and architecture) consisting of Data Center services, Networks, Security, Database, Desktop Technology, E-Discovery, DRP, Service/Help desk and Telecom • Ensured that the enterprise infrastructures reliability, availability and security meet the goals and requirements of the organization utilizing internal and outsourced teams• Implemented departmental framework to align IT resources with business objectives.• Integrated all IT technologies and procedures for several co-promotes, mergers and acquisitions throughout the US, EU, China and Australia• Implemented infrastructure/services to support a globally hosted SAP environment• Analyzed business processes and management goals in Research, Development, Clinical, Sales, Manufacturing and Legal areas; implemented appropriate technology to support both.• Developed and implemented corporate policies, procedures and standards as well as validation scripts while maintaining a flexible platform.• Ensured that the company was well prepared for high growth by establishing short and long term IT strategies.• Responsible for all IT operations including: networking, security, support systems maintenance, monitoring, policy/procedure development, and status reporting. Improved the infrastructure processes by utilizing ITIL based framework methods (Change/Problem/Incident management)• Led and managed a Global IT disaster recovery program. Established and maintained the routine testing of the DRP plan for the enterprise wide systems.• Managed a global infrastructure budget designed to meet or exceed objectives by continuous review of business strategies and performance indicators. Consistently exceeded 5-7% budget reduction goal through process improvements, licensing renegotiation and technology improvements• Key Projects: Windows 7/Office 2010 desktop transition, Data Center build and relocation, server virtualization, application virtualization and DRP implementation
