Bret Graham Email and Phone Number
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Bret Graham personal email
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I am a Technical Account Manager who provides support to Fortune 1,000 enterprise customers by serving as their principal technical advisor. What I do is actively listen to the customer, identify the core issue, then be the voice of the customer in solving the problem or providing the solution.Offering extensive technical experience and acumen, I am well-versed in the installation, networking, maintenance and support of large-scale AIX, OpenVMS, Linux and Windows servers within complex SAN and iSCSI environments. An expert troubleshooter, I can solve IT issues, deploy new technology, and lead solution integration and upgrade initiatives.The added value I bring to the table is my commitment to delivering an exceptional customer experience. I thrive when crafting and executing strategies that benefit the customer’s environment, and I can drive discussions with senior leadership in the customer’s organization to plan and build cutting-edge solutions.»»» EXPERTISE »»»☑ Technical Account Management☑ Technical Support☑ Cloud Security☑ Change Management☑ Software Installation☑ System Administration☑ Configuration Management☑ Solutions Engineering☑ Storage Management
Compliagent
View- Website:
- compliagent.com
- Employees:
- 12
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Technical ConsultantCompliagent Aug 2016 - PresentScottsdale, AzImplementing technical HIPPA requirements, which involved incorporating redundancy, executing test procedures, and conducting vulnerability scanning using Saint Security Suite.► Deployed Windows Sever 2102 R2 with Hyper-V, NetApp and NexSan encrypted iSCSI storage. ► Installed and configured CentOS sftp server
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Technical Account ManagerLeaders In Technical Account Management, System Installation & Administration Feb 2014 - Jun 2016Attend Networking Events, Researching Industry Leaders, Track Industry Trends, and Participate in Industry Discussions.
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Systems Software Engineer | Technical Support Virtualization AixHewlett Packard Enterprise Nov 2011 - Jan 2013Innovated hardware and software solutions for enterprise customers using UNIX, OpenVMS, and Linux systems on HP storage, including security upgrade/patch evaluations and installations, failover support, and scheduled downtimes for maintenance. Conducted system administration, user account maintenance, backup & recovery, auto-mounting, and license management. Served as subject matter expert on AIX and HP storage solutions. Upgraded AIX system maintenance levels, installed packages and patches on AIX operating systems, and performed server configurations. Represented storage engineering for AIX on customer sites and provided UNIX, Windows NT, and VMS administration storage support. Executed capacity planning and performance testing on AIX servers. ► Supported customers on-site, representing EVA and 3PAR storage engineering on AIX customer sites, and providing UNIX and VMS system and storage administration support. ► Provided phone support to customers using HP StoreAll 9000 NAS systems using HP blade servers and a customized volume manager on top of RedHat and SAS storage. ► Integrally contributed to slashing support center calls 50%, by developing cross-training on AIX, LVM and multipathing support and expert articles.► Built and delivered AIX and UNIX SAN connectivity training to HP employees globally. -
Support Consultant | Systems Technical Support Engineer AixHp Dec 1997 - Jan 2002Compaq Computer Corp/Digital Equipment Corp (Corporate Mergers)Provided support to HP customers regarding UNIX and VMS operating systems and storage-related questions. Tested issues in lab environment. Planned and facilitated UNIX and VMS server upgrades. Provided training and mentorship to team members, as well as cross-training to teammates, HP employees and customers.► Designed and implemented performance tuning for mission critical enterprise systems in 24/ 7 production environments. Analyzed system requirements, developed specifications, and issued recommendations for redesign and configuration. ► Developed and delivered training to Intel Corporation at Rio Rancho, NM and Chandler, AZ on OpenVMS, fiber channel infrastructure and OpenVMS Volume Shadowing.► Reduced support expenses 15% by authoring series of knowledge documents providing users with self-help options.
Bret Graham Skills
Bret Graham Education Details
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Information Technology And Marketing -
Information Systems
Frequently Asked Questions about Bret Graham
What company does Bret Graham work for?
Bret Graham works for Compliagent
What is Bret Graham's role at the current company?
Bret Graham's current role is Technical Account Manager ► Expertise: System Installation & Administration | Cloud Security | Storage Management.
What is Bret Graham's email address?
Bret Graham's email address is bg****@****cox.net
What is Bret Graham's direct phone number?
Bret Graham's direct phone number is +131099*****
What schools did Bret Graham attend?
Bret Graham attended University Of Colorado At Colorado Springs, University Of Colorado Colorado Springs.
What are some of Bret Graham's interests?
Bret Graham has interest in Investing, Computer Security, 000+ Foot Peaks, Learning New Technologies, World Travel.
What skills is Bret Graham known for?
Bret Graham has skills like San, Storage, Virtualization, Unix, Cluster, Nas, Storage Area Networks, Troubleshooting, High Availability, Aix, Security, Fibre Channel.
Who are Bret Graham's colleagues?
Bret Graham's colleagues are Jacalyn (Jackie) Jones, Jd, Barbara Olaiz, Paige Pennington, Lisa Grod, Karis Comfort.
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