I am a Technical Account Manager who provides support to Fortune 1,000 enterprise customers by serving as their principal technical advisor. What I do is actively listen to the customer, identify the core issue, then be the voice of the customer in solving the problem or providing the solution.Offering extensive technical experience and acumen, I am well-versed in the installation, networking, maintenance and support of large-scale AIX, OpenVMS, Linux and Windows servers within complex SAN and iSCSI environments. An expert troubleshooter, I can solve IT issues, deploy new technology, and lead solution integration and upgrade initiatives.The added value I bring to the table is my commitment to delivering an exceptional customer experience. I thrive when crafting and executing strategies that benefit the customer’s environment, and I can drive discussions with senior leadership in the customer’s organization to plan and build cutting-edge solutions.»»» EXPERTISE »»»☑ Technical Account Management☑ Technical Support☑ Cloud Security☑ Change Management☑ Software Installation☑ System Administration☑ Configuration Management☑ Solutions Engineering☑ Storage Management
Listed skills include San, Storage, Virtualization, Unix, and 47 others.