Bret Grund Email & Phone Number

Brecksville, Ohio

• Maintained customer relationships by discussing display placements and overall sales.• Built displays and rotated company stock based on amount of sales and expiring products.• Placed point of sale material in accounts and participated in shelf resets.• Delivered products to restaurants, bars, and drug stores while collecting payment from customers.

Kent, Oh

• Completed office work that included estimating, invoicing, RFP’s, sales tax, and receivables. • Designed and created company business card, website, and slogan.• Used QuickBooks and Excel to calculate payroll and other critical calculations.• Sold and installed flooring for both residential and commercial.• Measured flooring to better calculate cost of materials and labor. • Spoke with customers to grab their attitude on the finished service and product choice.

San Mateo, Ca

● Worked on over 100 cases per day while paying attention to detail.● Handled difficult situations that included refinancing, divorce, and death of a loved one.● Transferred 20 year solar contracts after home was sold through calls and emails.

San Mateo,Ca

● Created department and the processes to assist the needs of commercial customers and sales team. ● Managed and documented customer relationships through calls and emails to identify situations presented to the customer.● Provided and documented direct support to commercial accounts on system performance reports, savings analysis, and contract details.● Reviewed and presented solutions to contract complications between the company and the customer with consideration to financial feasibility.● Actively reestablished communication with previously disengaged commercial accounts to ensure contract obligations are met and to improve customer experience.

San Mateo, Ca

● Implemented new processes to ensure team’s metrics were met, trained new hires, and provided support to cross­ functional teams.● Developed company-wide workflow process for Project Launch Coordinator team.● Coordinated 15 crews in terms of logistics and job size to meet fast changing quotas.● Worked directly with the regional operation managers to better utilize resources. ● Promoted from Coordinator to Senior Coordinator within 6 months, the earliest promotion to date.

Foster City, Ca

● Managed social media by creating community pages on Facebook, Instagram, and other social networks.● Created logo, slogan, mascot, packaging, and the company name.● Initiated research to survey companies on the best mixes of dried fruits and nuts.● Found target market that consisted of adult office professionals through demographic research.

San Carlos, Ca

• Worked with Oracle Open World, Oracle Java One, and Cisco Virtual conferences providing online conference registration, planning and support by phone and email.• Interacted with multiple databases simultaneously with clients via phone and email.• Asked to translate complex technological issues into simple and intuitive summaries.

Beltsville, Md

• Promoted from assistant to associate within 2 months.• Organized office furniture using a handheld tool to keep warehouse organized and manageable.• Loaded and unloaded full truckloads of furniture while separating the furniture for warehouse organization.

Cincinnati Area, Ky

• Completed a 14 week sales training to help sell full truck load logistics services to businesses.• Cold called businesses to discover if they ship full truck loads to their clients.• Organized logistic services that included proper weight of truck, pick up times, and delivery times.

Bachelor'S Degree, Marketing, 3.0

Activities and Societies: American Marketing Association: Executive Vice President of Finance - Controlled, presented, and allocated.

Associate'S Degree, Graphic Design

Activities and Societies: Currently EnrolledPenn Foster College’s online Graphic Design program syllabus includes courses on graphic.

Certification, Facebook And Twitter Marketing And Advertising

Courses on Facebook and Twitter Marketing and Advertising was a course structured to enable my professional knowledge on the aspects.

Diploma, Facebook And Twitter Marketing, Completed/Merit

Shaw Academy is accredited by the CPD Certification Service, which is an independent body that ensures qualifications are in line.

Education record

Activities and Societies: Football Basketball Baseball Lacrosse