Bret Morse Email & Phone Number

United States

Remote

• Manager, Digital Production 2018 - 2023Collaborated with Marketing, BI, Web, IT, and Agile teams to strategize, develop, test, and execute 100 campaigns annually, totaling 2K+ deliverables. Managed team capacity.
• Managed/coached 8 team members with bi-monthly 1-on-1 conversations utilizing PDP system and S.M.A.R.T. goals in Workday, which enabled continued learning and growth.
• Organized volunteer days for Digital Production, volunteering for Habitat for Humanity and Care and Share, building camaraderie throughout team and giving back to local community.
• Collaborated with members of DP and legal to create standards for CAN-SPAM and 3rd-party email sending, protecting organization’s email marketing sending reputation; shared with and continued to advise neighboring teams.
• Organized and partnered with team members and neighboring teams in migrating organization’s digital marketing tool 3 times; with each migration process automation was improved and dated deliverables were purged.
• Consulted with Vendor support and outside agencies to set expectations, clarify process, and triage emergencies, which enabled implementation of innovative technology.

Colorado Springs, Colorado Area

• Digital Production Lead 2012 - 2018Trained new hires on proper use of tools and best practices in digital processes. Collaborated with cross-functional teams to identify opportunities for process improvement.
• Managed employee scheduling needs by ensuring adequate coverage during peak times of year and for PTO.
• Collaborated with team SMEs, establishing standard operating procedures for all stages of the Digital production process; provided technical guidance and support in troubleshooting issues related to production process.
• Recognized employees' efforts by providing feedback on accomplishments, boosting team morale.
• Performed root cause analysis when problems arose to prevent future occurrences, resulting in fewer errors and refined process.

• Email Production Specialist 2008 - 2012Implemented strategies to optimize workflow and gain efficiency in the email production process. Utilized critical thinking skills to troubleshoot and resolve issues quickly and.
• Created automated recurring email sends and “drip campaigns” to meet specific client requirements, increasing supporter engagement and helping to meet fundraising goals.
• Coded and implemented first complex E-newsletter, providing enhanced recipient personalization, generating greater supporter engagement.
• Coded and implemented initial payment decline and payment failure campaigns for email and SMS, worked closely with BI and Call Center to set proper throttling thresholds; created sending logic to accommodate various.
• Created and utilized QA procedures throughout the entire Digital Production process, guaranteeing internal and external satisfaction.

Colorado Springs, Colorado Area

1987-1999: Assisted with as well as ran myself,2 4 and 6 colors printing press's in a fast paced production environment.1999-2008: Transitioned from the printing press to the Plate-making area. Worked in both flexographic and lithographic plate-making processes.Worked with Prinergy workshop software and Adobe Creative Suite to trouble shoot both in-house.