Consulting and coaching executives and entrepreneurs how to effectively approach, with analysis and collaborative communication, areas such as business development, operations, finance, marketing, design, and technology.

We help Providers accurately resolve EVERY TYPE of credit balance, including commercial, government and patient accounts, at a significantly lower overall cost. Additionally, our work provides a robust feedback loop to minimize future refunds, optimize cash reserves, and achieve compliance with applicable federal, state and local laws.www.crossroadshealth.comwww.rightrefund.com

Led operations for accounts receivable management company helping hospitals and healthcare providers collect more revenue through customer-focused billing, collection, denial management, insurance follow up and legal claims.

Management consultant to Los Angeles based small businesses in the areas of business planning, startup, expansion, finance, marketing, management and technology.

Management consultant and project manager with a focus on marketing, customer acquisition, revenue cycle, and technology-based projects.Created and managed crowd-sourcing program for major U.S. record label which engaged 18-24 year old influencers at more than 300 art schools around the country.

• Program Management. Managed 4 programs and team of advisers across 7 locations to provide one-on-one small business consulting, courses and seminars to business owners.• Management Consulting. Provided one-on-one advising to small business owners in the areas of business planning, marketing, sales strategy, product development, and financial management.• Fundraising. Personally secured $150,000+ in public and private funding for SBDC each year.• Grant Management. Managed numerous Federal, State, and local grants.• Results. 100% increase in year-over-year performance in economic development, including jobs created and capital infusion.

Consulted with executives within local government and the public safety industry throughout the U.S. Duties included strategic planning, project management, customer relations, contract negotiations, technology procurement, and change management.Co-author of "Seven Steps to Dispatch Consolidation" and speaker at the Association of Public Safety Communications Officials (APCO) national conference in 2006 ("How to Plan and Implement a Regional Communications System").

* Assisted product managers in the Male Action department* Analyzed the grocery store channel including presentation to CEO* Coordinated the He-Man and the Masters of the Universe presence at the 2002 Comic-Con event in San Diego, CA.

Consulted with, and managed projects on behalf of, executives of Pinnacle West Capital Corporation, a Fortune 500 utility holding company, in the areas of:* Website development and design (www.aps.com)* Customer service and call center operations for APS (Arizona's largest public utility)* Customer Relationship Management (CRM) solutions

* Consultant and project manager for more than 100 small to Fortune 500 website development clients throughout the U.S.* Led sales, marketing and business development efforts for Arizona's premier web development firm.* Developed branded project management and customer management systems ("EDIS" and "SAM Technology").