Bret Rohlf Email & Phone Number

Anaheim, Ca, Us

Irvine, California, United States

- Lease to qualified prospects by showing available apartments. Greet and qualify prospects, follow up on prospective residents and market the community to prospects via telephone, internet, and social media/networking programs.- Timely and accurate processing of all required administrative forms, leases and related information.- Provide quality customer service and timely response to resident requests and complaints. This includes helping residents and prospects before, during, and after leasing an apartment.- Maintain relationships with all apartment locator services and local businesses to provide informational material. Update periodically.- Maintain ongoing resident retention program under the direction of Community/Sales Manager.- Ideas and participation in resident activities.- Shop competition regularly.- Maintain professional appearance of the office, amenity areas, model apartments, and community. Ensure a professional appearance and manner for oneself.

Mission Viejo, California, United States

Handle current clients' concerns in a positive manner seeking positive resolution. Proactively interacted with managers and co-workers to collectively set and achieve company goals. Conducted weekly team meetings to promote innovative ideas for sustaining company growth. Also, training all new employees and temps that helped out in office.

Mission Viejo, Ca

Answering phones calls for maintenance service requests and processing work orders accordingly to be completed by maintenance technicians. Assisting prospective and current residents with apartment needs by providing excellent customer service and providing helpful information in an effort to build good rapports and ultimately lease to new residents.

Aliso Viejo, Ca

Answering phones calls for maintenance service requests and processing work orders accordingly to be completed by maintenance technicians. Assisting prospective and current residents with apartment needs by providing excellent customer service and providing helpful information in an effort to build good rapports and ultimately lease to new residents.

Orange County, California Area

Initiate and close sales for a leading supplier of oil, lubricants, and fuel. Sell service renewals and expand customer base within the Richmond, CA territory. Build relationships with key decision makers and match customers with the right solutions for their needs.Responsibilities:● Account Acquisition & Retention● Cold Calling & Telephone Sales● Territory Management & Customer Support● Business-to-Business & Business-to-Consumer Sales● Lead Qualification & Generation

Orange County, California Area

● Process rate lock requests; clearly and effectively communicate with requestor(s) as needed● Process change requests, reprice requests and extension requests. Assist Loan Officers with post-lock file inquiries● Work closely with VP, Secondary Marketing to implement system changes, testing and process flow enhancements● Assist with system, product and procedural inquires

Orange County, California Area

As a Sales Representative at AT&T my job was to assist customers that came into our retail store by helping them with any problems with their account, opening new accounts for them, and up selling products and features to them.Responsibilities:● Develop and attain customer experience and sales objectives for store● Meet all sales objectives ● Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders ● Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features ● Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs● Provide efficient, courteous customer service ● Ensure an extraordinary customer experience. Accomplishments:● One of the top sellers at my location● Great customer service scores on customer surveys

Orange County, California Area

As a Customer Service/ Sales Representative at Wells Fargo my responsibilities were to assist customers with any issues on their accounts and answer any questions they had. I opened new accounts for customers and also opened new credit cards and loans for customers.Responsibilities:● Building and managing lifelong customer relationships● Understanding customers’ financial needs and showing them how to get the greatest possible value from our products and services● Analyzing current customer relationships and proactively contacting customers with recommendations to help them achieve financial success● Developing and maintaining relationships with Wells Fargo partners to maximize sales opportunities● Approve customer deposits up to $25,000Accomplishments:● Promoted from Bank Teller to Customer Service and Sales Representative● Top Sales for two quarters in all of Orange County, California● Perfect scores in all customer surveys for service

Orange County, California Area

As a teller at Wells Fargo Bank I assisted customers with deposits and withdrawals and answered and questions they had with their accounts. I also had to up sell customer different features on their accounts and hand them over to a banker to close the deal.Responsibilities:● Greeting customers and making them feel welcome● Processing transactions for customers to help them manage their finances● Finding ways to make financial services more convenient for customers● Recommending additional products and services to meet customers’ needs● Referring customers to Wells Fargo bankersAccomplishments:● Top sales Q1-Q3 in all of Orange County, California● Perfect scores in all customer surveys for service● Promoted from teller to Customer Service/Sales Representative for excellent sales and service.