Brett Abney Email & Phone Number

St Louis, Missouri, United States

• Manage team of people that is responsible for supporting all IT operations at Stereotaxis. Stereotaxis has approx. 140 employees around the world that the team supports.• Responsible for creating and adhering to yearly IT budget• Responsible for managing all day to day operations related to IT• Responsible for managing all vendor relationships and vendor projects related to IT• Responsible for setting company IT standards and road mapping companies IT initiatives• Provide cross functional support to various groups within the organization to help them with various technical needs they may have on important events/projects/installations.• Oversee technical support of commercial products we have installed in hospitals. Working with hospital IT departments all over the globe.• Collaborate with various departments on development of new commercial products

Greater St. Louis Area

• Manage team that is responsible for supporting all IT operations at Stereotaxis. • Responsible for creating and adhering to yearly IT budget• Responsible for managing and supporting all server/storage infrastructure which comprises of EMC Clariion, VMWare ESX, Rorke Array, Dell Tape Library, and HP physical servers.• Responsible for managing and supporting all network infrastructure which comprises of Cisco routers, switches, ASA’s, APs, and Watchguard firewall.• Responsible for managing and supporting all desktop infrastructure which comprises of Dell and HP desktops/laptops running Windows 7/10 Pro.• Responsible for managing and supporting all mobile devices which comprises of IPhones,IPads, Blackberries, Mifi’s and aircards. Included keeping inventory and interfacing with carriers on service changes.• Responsible for managing and supporting voice infrastructure which comprises of Cisco CallManger, Cisco Phones, Cisco Unity and Cisco Contact Center• Assist with handling helpdesk tickets and oversee that as a group we are responding to them in a prompt manner (Use Zendesk as ticketing system)• Provide cross functional support to various groups within the organization to help them with various technical needs they may have on important events/projects/installations.• Have travelled around the world to perform various installations of our commercial product. • Support all peripherals and technologies that get used as various company meetings/events (Skype,Webex, video codecs, video cameras, projectors, and HD screens)• Manage data backups using Backup Exec. Implemented hybrid backup solution that uses disk and tape as targets. This resulted in 50 percent shorter backups windows.• Work with IT departments at various hospitals around the world to create IPSEC VPN tunnels between us and them. • Oversee yearly Sarbox audits to insure those go smoothly• Deploy new desktops using Windows Deployment Services• Manage Exchange 2016 environment

Greater St. Louis Area

• Worked as Lead Engineer on long term project with Stereotaxis Inc. who has contracted AMD Technology Solutions to be its IT department.• Managed 2 other engineers as we manage IT infrastructure, various network projects, as well as handling day to day helpdesk tasks.• While at Stereotaxis I was responsible for keeping management up to date on current projects, helpdesk issues and project planning for the future. • Network Installations/Upgrades/Migrations: Managed network installations, upgrades and migration projects which would include designing, installing, and configuring servers, workstations, switches, routers, firewalls, cabling etc. Have successfully completed many Novell to Microsoft migrations as well as many new Microsoft platform installs.• Directory Services: Versed in Active Directory and NDS. Have installed, configured and administered both Active Directory and NDS.• Internet Connectivity: Includes coordinating installs with ISP’s for broadband services such as T-1’s, DSL, and ISDN. Installing and configuring routers and firewalls as required. Registering domain names for clients and providing DNS and DNS hosting services for clients. Also assist clients with implementation of web sites as required.• Network Security: Includes installing and configuring Firewalls, Proxy Servers, Anti-Virus Protection, Security Policies, etc.

Greater St. Louis Area

• Responsible for developing procedures to distribute and/or install custom developed applications.• Microsoft Windows NT Systems Management Server (SMS): creating packages; SMS daily maintenance.• Identify new service packs; fixes; software packages and upgrades on various machines and environments prior to certifying them to be sent to the enterprise as a whole.• Provide 3’rd tier support to technical support center for troubleshooting problems related to code distributions.• Build SMS Secondary Site Servers at various remote sites.• Responsible for the weekly maintenance of SMS and SQL servers located at corporate.• Responsible for identifying environments and machines that are not following approved standards.

Greater St. Louis Area

• Responsible for the daily administration of a 50 user local area network, NetWare 2.2, 3.12, 4.10 and Windows NT 3.51/4.0 platforms.• Responsible for maintaining connectivity with corporate WAN via router over fractional T-1 data link.• Troubleshoot and diagnose network and system problems at the server, desktop, and network level.• Design, develop and test many internal and corporate network/systems solutions.• Responsible for administrating e-mail, user accounts, Intranet web server, and system backups.• Provide level 3 technical support to AMS system support representatives.• Support remote access users over dial up connections via RAS. • Construct in-house production servers and workstations from the ground up.• Completed rewiring of data cable in entire office to Cat5 from Coax.

Greater St. Louis Area

• Provided software and hardware support to clients on Novell and Windows NT network.• Responsibilities included working directly with customers, consultants, and technicians over the phone to solve software, hardware, and network related problems.• Assisted in-house with network administration duties.

• Provided Tier 1 and Tier 2 system support for clients connected to local area network running SUN platform. Support included troubleshooting PC workstations, printers, DEC Terminals, and network connections.• Primarily supported PC network installations, maintenance, and implementation for over 750 users.• Installed hardware and software as required.• Responsible for allocation of MDC computer equipment, software, and peripherals.• Maintained and inventory database for over 400 PC’s and other equipment.• Supported and used many applications including Windows 3.1, MS Office 4.2, Norton Utilities, and FoxPro.• Installed and supported many hardware devices including HP Laser Printers, Intel/SMC Ethernet cards.