I help lead a team tasked with salting and snow removal at 6 different locations in Virginia. I also provide training and motivation to new crew members to make sure expectations are clear and met. This enables the team to work together cohesively and efficiently.

I engaged in teamwork with other employees to make sure there was always an adequate number of clean golf carts. I communicated and actively listened to the members of the club to ensure their round was to their satisfactory. I also made it a priority to maintain a safe and organized working environment.

I independently handled around 25 to 50 customer requests per shift. I also helped to maintain a professional, friendly environment for all customers and staff by using active listening skills and communicating effectively. Also, I taught the game of golf to children and adults via summer camps and private lessons.

I generated strategies on how to meet and exceed my mail quotas. To accomplish this, I utilized quantitative technology to make the process of mail processing more efficient. I also gained valuable insight into how businesses, politicians, and the government raise money.