Brett Bailey Email & Phone Number

Melbourne, Vic, Au

Yarraville, Victoria, Australia

Counsellor for individuals, couples and families who are impacted by problem gambling.

Kew, Victoria, Australia

- Assist over 70,000 users across Victoria, including principals, teachers and corporate staff, to access IT systems and resources onsite and remotely.- Provide support for Windows 7/8.1, iOS 7, Android, MS Office 2010, IE, OWA and internal departmental systems.- Log, manage and resolve calls in compliance with strict privacy policy.

- Support and train deafblind people to access a variety of ICT products and services such as: > Smart phones, tablets, PC’s, Mac’s, laptops, braille displays. > Windows XP/7/8, Mac OS. > Accessibility features, Skype, SMS, email, Bluetooth, apps.- Support deafblind people to access community services and facilities.- Support deafblind people to live full lives that are as independent as possible within the limits of ethical, personal, social, cultural and political pressures.

Support people with a spectrum of disabilities and a range of depth of needs to live full lives that are as independent as possible within the limits of ethical, personal, social, cultural and political pressures.

Support people with a spectrum of disabilities and a range of depth of needs to live full lives that are as independent as possible within the limits of ethical, personal, social, cultural and political pressures.

Assist people with spinal cord related impairments in their homes to live as independantly as possible.

Support people with a spectrum of disabilities and a range of depth of needs to live full lives that are as independent as possible within the limits of ethical, personal, social, cultural and political pressures.

Log requests, faults, and incidents with a balance of minimalism and detail.Provide 1st and 2nd level remote access support over the phone to thousands of people.Collaborate with colleagues in the IT Department to demonstrate excellence in meeting SLA’s and to share knowledge.Exposure to Desktop Support Team during two week secondment with Department of Primary Industries.

Provide 1st and 2nd level IT support.Participate in the transition of IT services for Victorian State Government departments to CenITex.

Sippy Downs

Provide introductory presentations to groups of new students about the IT department and its services and facilities.Provide 1st level support in person and over the phone for issues such as:- Windows XP, wifi configuration and connectivity, file recovery, printing, document formatting, Student Intranet access.Create professional and clear how-to documentation for printing and other services.

Bachelor, Information And Communications Technology

Graduate Diploma Of Counselling