- Outreach mental health counselling support & education to youth and families-Telehealth counselling support via phone & virtually- Coach & mentor youth- Created, delivered, monitored and evaluated treatment plans- Co-facilitated group therapy sessions- Conducted assessments to determine client service needs- Maintained clinical and client records

Facilitated the full-cycle recruitment and onboarding process for hourly operations staff (including seasonal hiring); standardized and improved each process, monitored FTE budgets.Worked on training & development initiatives including career development, EFAP, and continuous improvement & LEAN. My experience covered designing and delivering content, organizing workshops and creating evaluation tools. Supported organizational development & change management initiatives through developing and administering project tracking systems and organizing & administering change management tools.First point of contact for all employee and management inquiries. Led the employee relations committee, implemented employee communication strategies, supported resolving performance management concerns, employee investigations, and ensured employment legislative standards and HR policies are followed.Provided general HR admin / systems support; prepared contracts and disciplinary documentation, managed employee files, supported the development and implementation of Workday, and supported yearly staffing budgets; Supported the development of HR policies.

Collaborated with management to plan, initiate and complete an HR research project on training and development. Conducted primary research through interviews and focus groups with key stakeholders from various organizational levels, analyzed data and provided cost-effective recommendations to senior management. Participated in managerial conferences and training sessions, to gain exposure to employee relations and training and development activities where I was able to link theory to practice.