Brett Corbin Email & Phone Number

Reno, Nevada, United States

• Build sustainable relationships and trust with customer accounts through open and interactive communication.• Drive sales by assisting customers with product information, recommended uses, and communicating company promotions and product launches.• Respond to customer inquiries related to quotes, product availability, pricing, invoicing, and shipping services.• Resolve customer issues, provide appropriate solutions and alternatives with a rapid response and follow up to confirm resolution• Communicate with other departments to ensure follow-through of customer orders and requests such as part numbers, special orders, production exceptions, etc.• Utilize Zendesk platforms to communicate with territory managers and customer care agents regarding customer engagement and activities.• Promptly respond to customers via email, online chat, and phone call routings.• Process a high volume of customer purchase orders manually and accurately in the ERP system daily in order to meet the FDC On-Time, Complete, and Error-Free customer commitment.• Engage in companywide Continuous Improvement and 5S standards.• Provide solutions to customer requests for product samples, event materials, and marketing literature.• Develop prospecting pipeline and process leads with action items and follow-through.• Communicate back-orders and discontinued notifications to customers as appropriate, while suggesting substitutions and alternatives when available.• Collaborate with territory managers to meet and exceed customer expectations. Share best practices.

Reno, Nevada, United States

•Able to deal with highly confidential information in a professional and discrete manner.• Update internal website (ADP).• Assists in recruiting activities to include; maintain related documents and records, interaction with candidates and hiring managers, post jobs on internal and external job sites, assemble new hire packets, etc.• Maintain and updates employee files.• Schedules meetings, interviews, and conference rooms.• Provide support in updating all job descriptions and tracking employee signed job descriptions. • Update or create documents to fit within Ormat's branding including fonts, colors and logos for policies, job descriptions, and other Human Resources related documents.• Training of Human Resources staff. • Help coordinate employee events and holiday gift card processes. • Excellent written and verbal communication, customer service and interpersonal skills.• Excellent trouble-shooting and problem-solving skills with the ability to think analytically and prioritize.

Reno, Nevada Area

Reno, Nevada Area

Journalism

Education record