Brett Duffek Email and Phone Number

• Oversee the operations and maintenance of a 28-room hotel to insure a positive experience for each guest on every visit.• Recruit, hire, train and schedule staff. Lead staff to work as a team to instill pride and a sense of ownership in their work environment.• Create marketing campaigns, collaborate with marketing professionals, third party booking engines, and other industry professionals to increase hotel occupancy rates.• Attend training and informational meetings regularly to stay abreast of new ideas and marketing opportunities.

Experience leading large teams of 57-plus staff members including facility engineers, EVS teams, groundskeepers and shipping/receiving staff in order to maintain the provision of reliable services to clientele and employees on a 24 hour per day, 7 day a week basis. Performed annual performance evaluations per established performance metrics.Assisted the Facilities Director with preparing and issuing timely reports and recommendations for proposals (RFP), and enacting long-range energy and resource conservation efforts. Generated work orders from interdepartmental work requests. Developed a general understanding of the operation and maintenance of plant equipment, including the importance of ensuring high availability, reliability and efficiency by participation in owner training and systems commissioning events held by builders, contractors and service professionals.Introduced regular staff training opportunities, both on and off-site.Delegated work responsibilities to effectively utilize staff resources on a daily basis. Established a long-range preventive maintenance program for all systems.

• Reduced wages and benefits expenses by introducing new performance metrics for three shifts of direct charges through implementation of industry process protocols and time standards, which saves tens of thousands of dollars annually.• Researched and then implemented new processes whereby in-house staff could perform otherwise costly maintenance operations, thereby saving the company tens of thousands of dollars annually• Developed a detailed understanding of the operation and maintenance of plant equipment/systems, ensuring high availability, reliability and efficiency by participation in owner training and systems commissioning events held by builders, contractors and service professionals.• Reduced the electrical utility monthly expense by nearly 5% by introducing energy conservation best practices facility-wide.• Introduced regular staff training/cross-training opportunities, both on and off-site.• Collaborated in establishing a cost-effective electronic-based preventive maintenance program for major systems and also addressing daily maintenance requests from other departments, which streamlined daily work dispatching and better utilized staff effort and ensuring longevity of equipment.

• Reduced employer’s wages and benefits expenses by introducing new performance metrics for three shifts of direct charges through implementation of industry process protocols and time standards, which saved tens of thousands of dollars annually.• Incorporated industry best practices for completing maintenance tasks through new and regular continued training/cross-training for all staff, which improved productivity while maintaining company objectives. • Assisted with construction planning for an all- new facility, including incorporating energy conservation best practices, equipment purchasing and inventory control processes, along with long-range cost-savings measures that saved the company thousands of dollars annually.• Introduced better safety standards (Lock out/Tag Out, PPE, etc.) and work practices that improved existing safety procedures and reduced accidents and injuries.

Acted as the primary contact for maintenance activities during my scheduled work- shift or as the needs of the organization warranted. • Reduced employer’s operating expenses for repairs and maintenance using my broad mechanical aptitude, knowledge and experience in areas of electrical, plumbing, carpentry and other trades that resulted in thousands of dollars saved through in-house remediation• Gathered, analyzed and reported information regarding downtime, preventative maintenance (PM) activities, and overall infrastructure systems’statuses. • Researched and ordered repair items, generated repair orders and requests for purchase orders, collaborated with other maintenance personnel and prioritized projects and technical issues to create effective, cost-effective solutions.

(1-1/2 years)Laid out residential building rough-framed walls and floors and roof systems,Performed basic electrical wiring, finish carpentry, drywall installation, roofing, siding, soffit and fascia installation, deck construction, and miscellaneous general contractor work while largely unsupervised.

Supervised the planning and production of printing and die-cutting operations.Performed routine maintenance and repairs on presses and bindery equipment.