Brett Free Email & Phone Number

United States

Dallas, Texas, United States

Established strategic partnership with client’s executive leadership to track KPI metric performance, identify operational improvements through use of software, and highlight areas of opportunity. Conducted quarterly business reviews for over 90 assigned home health and hospice clients across the United States. Utilized Tableau to prepare and present.

Delivered top-level customer service through greeting patients, answering phone calls, handling transactions and working with EHRs, Used patient database through the Enterprise Pharmacy System (EPS) software to assist Pharmacists and patients.

Delivered top-level customer service within a large-volume store through customer transactions, answering phone calls, working directly with senior management, and ensuring guest satisfaction. Responsible for the management of front end staff such as cashiers, sackers, and other personnel. Extensive use of MS Office Products, ordering systems, and Oracle.

Assisted in grading and answering questions for students enrolled in multiple Data Structures courses at Texas Woman's University.

Analyzed transplant donor metrics of STA-group hospitals in Texas, Southern Oklahoma, and Eastern Louisiana using software like Tableau and Excel pivot tables.Over the course of 6 months, I helped to develop over 50 models such as predictive models, cluster models, forecasts, and helped to visualize findings through geo-mapping on Tableau. Delivered and.

Remotely worked with Denton Cardiology to help develop and evaluate patient-monitoring protocols for home-health patients with chronic illnesses. Worked with large-scale databases analyzing factors of fall risk for patients. Used ICD-10 codes to help with patient billing of home healthcare. Experience served as part of my Capstone at Texas Woman's.

As a student in FISD, I worked as a licensed CNA student in different environments such as in the ER, along with shadowing floor nurses wherein I performed medical tasks like recording vital signs and cleaning hospital/discharge rooms.

As a student in FISD, I worked as a licensed CNA student in different environments such as shadowing nurses on the Oncology floor and ER/Triage. I performed various tasks such as recording vital signs, helping to move/transfer patients, and other necessary tasks required by staff.

Bachelor Of Science - Bs, Health Informatics

Activities and Societies: Epsilon Omega Epsilon (EOE), Health Occupation Students of America (HOSA), Health Information Management Systems.

Associate Of Arts, General Studies

Education record

Activities and Societies: National Honor Society

Education record