Brett Hendricks Email & Phone Number

Midland, Tx, Us

Midland, Texas, Us

- Configure routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks for over 300 companies supported within our SLA contracts.- Hold primary responsibility for availability and reliability of network infrastructure and POE phones configuration/support.- Work with setup of network infrastructure including CISCO Meraki, servers, VMWare, VSphere, and iDRAC.- Define technical integration strategy and developed integration plans.- Run operational tests on systems and equipment to reinforce proper processes.- Planned, implemented and integrated updated system-oriented projects. - Support networks throughout Texas for over 300 users with firewalls, two-factor authentication and antivirus software.- Liaise with Sales to determine cost-effective software and hardware options.- Assist remote employees and make recommendations on handling system problems at home offices.- Maintain strong knowledge of technology through continuous training and education.- Implement disaster recovery protocols to keep enterprise applications running smoothly.- Evaluate existing networks and systems for potential weaknesses to support intrusion prevention measures.- Eradicate multi-faceted network issues involving hardware, software, power and communications.- Employed firewalls and VPNs to safeguard network security and block unauthorized access.- Provide smooth communications by configuring LAN technology, wireless access points and controllers.

- Maintain contracts with small-medium sized organizations.- Manage 25-50 facilities with remote and local support.- Justify hardware/software necessities and implement them with customers.- Provide level 2 and 3 support to clients and employees.- Develop software solutions to meet customer needs.- Design hardware/software solutions to match customer needs.- Integrate existing software solutions into Inventory and Asset Management software developed by Musketball Group.- Alpha and Beta test software/apps to find and correct bugs.

Overland Park, Kansas, Us

- Troubleshot phones for software/hardware defects.- Isolated hardware issues and repair with harvested/replacement parts.- Maintained store inventory.- Assisted sales personnel with customer device placement.- Maintained and facilitate replacement parts inventory.

Midland, Tx, Us

- Debugged purchasing/inventory software.- Maintained inventory to narrow down correlation between General Ledger deficits.- Instructed and taught use of software to hospital staff.- Maintained computer security for Purchasing Department.

- Compile associates sales and commission.- Create work schedule.- Maintain equipment and perform upgrades as needed. - Integrate software and hardware to assist with sales needs.

Boulogne-Billancourt, Île-De-France, Fr

- Provide technical support to customers with Verizon Internet.- Assist with hardware and software support on Verizon equipment.- Maintain records and logs on all calls, including procedures involved.

- Maintain equipment required for over 150 simultaneous computers on a secure local network accessed by customers for playing multiplayer games.- Setup the software and various games on the individual units.

- Maintenance and repair of home computers.- Sales of home computers and various computer parts.