Brett Hendricks Email and Phone Number
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Resourceful Network Engineer, Software Developer, and Level III Technical Support Technician with 20 years of experience. Experienced in on-site network management and support services, software development and management, network infrastructure development and rehabilitation, and professional help desk support for end users. Experienced in handling complex projects and implementing customer specific software solutions. Familiar with IT support for Microsoft core business applications and virtual environments built off of Microsoft Hyper-V, VMWare, and Azure. Able to engineer, design, and work with sales to implement and support solutions for customers using technologies that meet their needs. Motivated IT professional who brings value and expert knowledge to the team as the main go-to asset and escalation point for meeting tight deadlines.
Wellteck It
View- Website:
- wellteck.com
- Employees:
- 5
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Network Technician Ii And Systems EngineerWellteck ItMidland, Tx, Us -
Network Technician Ii/Systems EngineerWellteck It Jan 2019 - PresentMidland, Texas, Us- Configure routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks for over 300 companies supported within our SLA contracts.- Hold primary responsibility for availability and reliability of network infrastructure and POE phones configuration/support.- Work with setup of network infrastructure including CISCO Meraki, servers, VMWare, VSphere, and iDRAC.- Define technical integration strategy and developed integration plans.- Run operational tests on systems and equipment to reinforce proper processes.- Planned, implemented and integrated updated system-oriented projects. - Support networks throughout Texas for over 300 users with firewalls, two-factor authentication and antivirus software.- Liaise with Sales to determine cost-effective software and hardware options.- Assist remote employees and make recommendations on handling system problems at home offices.- Maintain strong knowledge of technology through continuous training and education.- Implement disaster recovery protocols to keep enterprise applications running smoothly.- Evaluate existing networks and systems for potential weaknesses to support intrusion prevention measures.- Eradicate multi-faceted network issues involving hardware, software, power and communications.- Employed firewalls and VPNs to safeguard network security and block unauthorized access.- Provide smooth communications by configuring LAN technology, wireless access points and controllers. -
It Manager/Senior Software Developer/Integrations Specialist/Technical Support Specialist IiiMusketball Group Dec 2011 - Jan 2019- Maintain contracts with small-medium sized organizations.- Manage 25-50 facilities with remote and local support.- Justify hardware/software necessities and implement them with customers.- Provide level 2 and 3 support to clients and employees.- Develop software solutions to meet customer needs.- Design hardware/software solutions to match customer needs.- Integrate existing software solutions into Inventory and Asset Management software developed by Musketball Group.- Alpha and Beta test software/apps to find and correct bugs.
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Lead Technical Support RepresentativeSprint Mar 2010 - Dec 2011Overland Park, Kansas, Us- Troubleshot phones for software/hardware defects.- Isolated hardware issues and repair with harvested/replacement parts.- Maintained store inventory.- Assisted sales personnel with customer device placement.- Maintained and facilitate replacement parts inventory. -
Software Engineer/Inventory ManagerMidland Memorial Hospital Jan 2008 - Mar 2010Midland, Tx, Us- Debugged purchasing/inventory software.- Maintained inventory to narrow down correlation between General Ledger deficits.- Instructed and taught use of software to hospital staff.- Maintained computer security for Purchasing Department. -
Sales ManagerUptown Fashion Apr 2006 - Jan 2008- Compile associates sales and commission.- Create work schedule.- Maintain equipment and perform upgrades as needed. - Integrate software and hardware to assist with sales needs.
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Technical Support RepresentativeTelevista Sep 2005 - Apr 2006Boulogne-Billancourt, Île-De-France, Fr- Provide technical support to customers with Verizon Internet.- Assist with hardware and software support on Verizon equipment.- Maintain records and logs on all calls, including procedures involved. -
Computer Repair AgentLan Connection Aug 2003 - Feb 2004- Maintain equipment required for over 150 simultaneous computers on a secure local network accessed by customers for playing multiplayer games.- Setup the software and various games on the individual units.
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Sales And Repair RepresentativeComputer Parts Usa Aug 2002 - Jun 2003- Maintenance and repair of home computers.- Sales of home computers and various computer parts.
Brett Hendricks Skills
Brett Hendricks Education Details
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Odessa High SchoolHigh School Diploma
Frequently Asked Questions about Brett Hendricks
What company does Brett Hendricks work for?
Brett Hendricks works for Wellteck It
What is Brett Hendricks's role at the current company?
Brett Hendricks's current role is Network Technician II and Systems Engineer.
What is Brett Hendricks's email address?
Brett Hendricks's email address is br****@****oup.com
What is Brett Hendricks's direct phone number?
Brett Hendricks's direct phone number is +143235*****
What schools did Brett Hendricks attend?
Brett Hendricks attended Odessa High School.
What skills is Brett Hendricks known for?
Brett Hendricks has skills like Project Planning, Management, Process Improvement, Program Management, Change Management, Cloud Computing, Project Management.
Who are Brett Hendricks's colleagues?
Brett Hendricks's colleagues are Abbie De Ramon.
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