Brett Ing Email & Phone Number

Richmond, BC, CA

Vancouver, British Columbia, Canada

• Processing all received vendor invoices and assigning appropriate codes.
• Managing high-volumes of data entry accurately.
• Sorting and scanning sensitive invoices, financial reports, expense reports and company documents.
• Filing and storing over 400 digital documents per day into the company’s shared file system.
• Ensured homeowner satisfaction by hosting orientation meetings and recording over 100 official deficiencies per day.
• Prepared units prior to orientations by… Show more

Vancouver, British Columbia, Canada

• Created a safe, positive environment for an online community, ‘NGM Boys Club’, for over 100 boys & non-binary youth, aged 8-18 years old, hosted on Discord.
• Planned and facilitated weekly online events including games nights, anti-bullying talks, and homework hangouts.
• Acted as positive role model for mental wellness, anti-bullying and peer support by building relationships with youth, including those with difficulties coping socially, emotionally and cognitively.
• Designed and… Show more
• Designed and implemented workshops in middle & high-school on gender stereotypes, allyship, and healthy relationships for students.
• Wrote and edited online content for the company website, including an article that was featured in a Washington Post article by Andrew Yang.

Richmond, British Columbia

• Creating a memorable customer experience by helping customers style wardrobes, find garments and sharing knowledge current trends and H&M promotions.
• Conducting full “Customer Rounds” to ensure store's operation standards are met throughout the day and at closing, including securing placement of Best Selling Products “BSPs” with correct presentation and correct.
• Working with Visual Managers and Department Managers to ensure availability of all garments by keeping track of… Show more
• Working with Visual Managers and Department Managers to ensure availability of all garments by keeping track of backstock and providing recommendations for garment substitutions.
• Actively recruiting customers for the company “Hello Member” loyalty program by finding creative solutions including strategic signage, welcoming customers at the door, and opportunities at the cash register.
• Planning an order of operations for the day by prioritizing running returns, garment caring, and looking for replenishment opportunities with consideration to daily sales targets and staffing levels. Show less

Mito, Japan

• Taught English at a public high-school in Japan with over 1,000 students, as the sole native English-speaker.
• Created and performed class lessons, with engaging warm-up activities. Lessons topics included thought-provoking world issues such as food insecurity in developed countries.
• Managed a classroom of 40 students each class by forming groups for activities, facilitating discussions, connecting with students by asking them questions, and resolving any behavioural challenges… Show more
• Managed a classroom of 40 students each class by forming groups for activities, facilitating discussions, connecting with students by asking them questions, and resolving any behavioural challenges.
• Closely mentored a group of 5 high-school students for a 12-month United Nations University Global Seminar series, giving feedback on their work, asking them questions to promote deeper thinking and points of view, and.

• Full-cycle recruitment from initial hiring requisition to creating job descriptions, screening resumés, conducting interviews, reference checks, consulting managers on hiring decisions, and making offers of employment.
• Designed and maintained a recruiting spreadsheet, tracking and evaluating metrics such as time-to-fill, source of hire, cost per hire, turnover rate, and quality of hire.
• Promoted and marketed the company at career fairs, including the BCIT Career Fair, KPU Trades… Show more
• Promoted and marketed the company at career fairs, including the BCIT Career Fair, KPU Trades Career by operating a booth and connecting with potential applicants.
• Designed and led the creation of new “Career Paths”, a detailed career road map for employees and potential applicants to see how they can grow and progress within the company. The Career Paths was featured in 2 local.
• Coordinated and provided logistics support for the Steering Committee, created as part of the company-wide employee engagement initiative. This included setting meeting agendas, taking meeting minutes, and.

• Created a brand-new Co-op student recruitment initiative by researching college university and programs, contacting co-op coordinators, and facilitating the recruitment process for hiring managers.
• Acted as liaison between recruiting agencies, supervisors, and senior managers to fill positions within the company to meet staffing needs.
• Reviewed, updated and implemented the new Employee Handbook for over 500 employees across British Columbia and Alberta.

Richmond, BC

• Directed passengers on the busiest day at YVR where 39,000 passengers departed by organizing lines and queues, and answering questions.
• Listened to over 200 passengers per day, analyzed their problems, and provided information on how to solve them.
• Handled conflict with passengers and calmed them down by guiding them through the pre-flight airport procedures.

Bachelor Of Business Administration, Human Resources Management

Education record