Brett Jay Email & Phone Number

Las Vegas, Nevada, United States

Las Vegas, Nevada

Managed IT operations, infrastructure, database applications, capacity planning, help desk functions, and technical staff. Forecast and administered annual budget. Developed requirements for new applications and enhancements based on user input. Prepare Requests for Proposals (RFPs). Led planning and execution of projects of varying size, scope, and impact. Created and managed project schedules, identified and mitigated risks, tracked critical path, managed vendors, and internal resources, and oversaw resolution of all project issues. Drove collaboration with internal and external colleagues to ensure a unified approach to IT and project delivery. Served as Information Security Officer (ISO); conducted regular compliance reviews to ensure adherence to regulatory requirements. Facilitated user training.

Las Vegas, Nevada Area

Ensure optimal uptime and streamlined system performance for large-scale state agency network system comprised of NVGCB server hardware, system software, and data storage networks. Communicated with team members to identify system issues, troubleshot concerns, and provided daily maintenance of systems; delivered on-going technical support to non-technical and technical team members. Designed, planned, and launched deployment of new enterprise-level software systems with increased capabilities for end-user support. Teamed with IT staff members, key agency stakeholders/decision makers, and senior managers to gather requirements for upgrades and system changes; determine needs to support the new line of business software and technology implementations. Trained and mentored teams on new systems and processes.

Las Vegas, Nevada Area

Provided customized IT services to a range of business clients, including network/system design and installation, and software/hardware installation, repair, and upgrades. Held responsibility for optimizing performance and reducing operating costs, while maintaining compliance with project budget and timeframe parameters. Coordinated closely with clients to determine requirements, plan and lead projects, develop/control budgets, manage staff and support groups, provide training, and develop modified policies and procedures.

Las Vegas, Nevada Area

Troubleshoot and stabilized business applications for large indexing and scanning system, completed server infrastructure refresh and led replacement and migration of business applications. Heavy focus on SQL Database Management system, Internet Information Server websites and web services.

Las Vegas, Nevada Area

Provided Microsoft Certified Training for Windows Server and Infrastructure, SharePoint, and Microsoft SQL.

Las Vegas, Nevada Area

Worked on Design team that built a software and Hardware based load-balanced Web farm to support MyPlay rewards system.

Las Vegas, Nevada Area

Handle technical training, IT Administration, management of Setup Exchange 2003 e-mail server, Active Directory support and troubleshooting, and documentation of IT policies and procedures.

Las Vegas, Nevada Area

Established UNLV IT Academy in partnership with University of Las Vegas, and served as Lead Instructor from 2001 – 2008.

Las Vegas, Nevada Area

Directed entire product development lifecycle for “Stock Up” early phase paid for use financial website and Global Information Gateway content aggregation application. Coordinated with multiple internal departments to ensure on-time product delivery, including Software Developers, Computer System Engineers, Graphic Artists, Content Management, Marketing, Accounting, executive staff, the board of directors and Investors. Designed index tagging system to allow content from numerous vendors, including S&P, Comtex, Reuters, Real Time Stock and Bond Quotes from Dow Jones and others data providers. Fulfilled role of System Administrator, responsible for data center accommodating 50-server system based on Windows NT 4.0, Windows 2000, SQL 7.0 and 2000 database, Linux, Cisco Routers, and T3 Fiber Optic data links.