Brett Layton Email and Phone Number

- Maintain sales goals and closing ratio while handling daily administrative tasks- Complete weekly and monthly market surveys with over 10 different properties- Organize spread sheet of 394 units in regards to new move-ins/move-outs/vacant apartments- Handle numerous tasks at the same time such as answering phones, completing paperwork, assisting residents- Large amounts of data entry of data entry on a daily basis working with Microsoft Excel, Word and Outlook- Uphold a positive attitude and consistent composure in a very hectic work environment

- Answer phones and qualify potential residents over the phone- Respond to internet leads to get potential residents into the community- In charge of resident retention and getting renewal contracts entered/turned in by maintaining excellent rapport with residents- Came up with main ideas for resident functions for January, February and March as well as created the flyers to send out into the community- Treat current and prospective residents with the utmost respect and customer service- Create correspondence in regards to late payments, complaints, etc.- Complete assigned paperwork and filing in a timely manner

- Counted and balanced all the money for the store- Upgraded office filing system- Handled all customer complaints/issues for my department- Responsible for coaching existing employees- Responsible for new employee training- Computer use on a daily basis

- Answered phones and assisted customers with questions- Responsible for correcting many customer issues- Corresponded with business partners to ensure productivity- Scheduled all customer installation appointments- Kept track of all orders incoming and outgoing- Met daily sales goals by putting together proposals

- Answered phones while assisting customers at the service counter- Responsible for sending and processing Western Unions orders- Responsible for processing bill payment and ticket master purchases- Balanced all paperwork at the end of the night- Helped with general customer questions/issues