Senior Enterprise Customer Success Manager
CurrentDeveloping trusted relationships and building lifetime value with industry leaders.
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@procore.com
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5 phones found area 559, 805, and 866
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LinkedIn matched
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Brett Lyons is listed as Senior Enterprise Customer Success Manager at Procore Technologies at Procore Technologies, based in Santa Barbara, California, United States. AeroLeads shows a work email signal at procore.com, phone signal with area code 559, 805, 866, and a matched LinkedIn profile for Brett Lyons.
Brett Lyons previously worked as Senior Enterprise Customer Success Manager at Procore Technologies and Customer Success Manager at Procore Technologies. Brett Lyons holds Bachelor Of Science (Bs), History from California State University, Fresno.
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Passionate about Customer Success, I enjoy assessing real-time visibility into customer health--not just usage data, but any feedback and input-- to ensure customers continually and increasingly receive value from a product or service over the course of their lifetime as a customer. Customer success is the new ticket to customer retention and recurring revenue growth. If you make sure your customers are successful, they’ll make sure you’re successful.
Listed skills include Customer Service, Account Management, Microsoft Office, Sales, and 13 others.
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Carpinteria, Ca, Us
Developing trusted relationships and building lifetime value with industry leaders.
Carpinteria, Ca, Us
Procore Technologies, Inc., founded in 2003, provides cloud-based construction management software to clients across the globe. Using its award-winning suite of construction management software, hundreds of thousands of registered Procore users manage all types of construction projects including industrial plants, office buildings, apartment complexes, university facilities, retail centers and more. For more information about Procore Technologies, or for a free online demo, visit http://www.procore.com.At Procore, our business revolves around our customers. Procore’s “customer-first” mentality is led by our Customer Success Team. Every customer is assigned a Customer Success Manager (CSM), with ultimate responsibility for both guiding our customer’s success and driving recurring revenue growth. We believe that we succeed when our customer’s thrive. The CMS serves as the primary advocate for each customer and not only responsible for the successful adoption of Procore, but ensuring customer satisfaction with the software on a day to day basis. As a Customer Success Manager, my responsibilities include: Utilizing a collaborative approach in assessing a customer’s account and in order to recommend best practices or ways to optimize customer’s experience Internally champion customer issues to the appropriate party and build customer confidence while doing soServe as an escalation point for customer issues and act as the first point of contact for customer concerns Act as the voice of the customer by collecting popular feature requests and creating business reasons to prioritize requests on the product roadmap
Interact with guests to ensure they have a great experience when dining at the establishment. Responsible for positive guest interactions while accurately preparing food items including appetizers and main courses meanwhile serving beverages to guests and servers in a professional and efficient manner. Responsibilities include:Greeting guests, taking beverage orders from restaurant servers or directly from guestsChecking identification of guests to verify age requirements for purchase of alcoholMixing drinks, cocktails and other bar beverages as ordered and in compliance with company standards.Ensuring the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests, prepare inventory or purchase requisitions as needed to replenish supplies. Handling an assigned house bank and follow all cash handling procedures.
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Brett Lyons works for Procore Technologies.
Brett Lyons is listed as Senior Enterprise Customer Success Manager at Procore Technologies at Procore Technologies.
AeroLeads has found 2 work email signals at @procore.com for Brett Lyons at Procore Technologies.
AeroLeads has found 5 phone signal(s) with area code 559, 805, 866 for Brett Lyons at Procore Technologies.
Brett Lyons is based in Santa Barbara, California, United States while working with Procore Technologies.
Brett Lyons has worked for Procore Technologies, Brophy Bros Restaurant And Clam Bar, and Mccarthy Companies.
You can use AeroLeads to view verified contact signals for Brett Lyons at Procore Technologies, including work email, phone, and LinkedIn data when available.
Brett Lyons holds Bachelor Of Science (Bs), History from California State University, Fresno.
Brett Lyons is listed with skills including Customer Service, Account Management, Microsoft Office, Sales, Social Media, Salesforce.Com, Management, and Leadership.
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