Brett Steyn Email & Phone Number

George, Wc, Za

George, Western Cape, South Africa

George, Western Cape, South Africa

Sales Support:Provide assistance to sales consultants in solution building and architecture.Conduct product and technology training for sales staff to enhance their understanding and competence.Technical Analysis:Ensure the appropriate design of solutions according to client needs through comprehensive technical analysis.Collaborate in meetings with project managers and engineers in the pre-installation phase to align technical requirements.Client Engagement:Conduct site surveys to gather essential information for solution implementation.Offer sales support by participating in client meetings, assessing their needs, and contributing to solution architecture and design.Troubleshooting and Support:Assist in troubleshooting solutions for existing clients and addressing technical issues.Collaborate with sales representatives to provide support within solution design for prospective clients.Quotations and Cost Analysis:Prepare quotations for clients based on the proposed solutions.Conduct cost analysis to ensure competitive pricing while meeting client requirements.Stakeholder Meetings:Engage in meetings with contractors, clients, and other stakeholders involved in projects to ensure a clear understanding of project goals and objectives.Sales Support and Solution Design:Offer sales support to sales representatives by providing insights and technical expertise.Collaborate with sales reps within solution design to create tailored solutions that meet client needs.

South Africa

Title – Account Manager | Business development 2013Promoted to: Technical Manager 2014Promoted to: Operations Director 2015 Promoted to: Executive Sales Manager 2017 Promoted to: Core infrastructure Manager 2018 Dates: October 2013 to August 2020Technical Management and Leadership:Manage and maintain the core infrastructure for the B2B environment, including SIP and Billing servers' operations, hosting servers, and Radius servers.Oversee data center management of infrastructure within local data centers.Assist engineers with L2 & L3 support escalations, ensuring effective technical support.Team Management and Development:Effectively manage a technical and installations team.Mentor technical team members, fostering professional development.Recruit appropriate staff for technical positions.Process Development and Optimization:Create and develop processes to ensure smooth operations within the technical team.Attend executive committee (exco) meetings and report on team performance and management.Attend board meetings and provide strategic-level reports to board members.Performance Measurement and Reporting:Measure and report on team members' key performance indicators (KPIs).Budgeting responsibilities, ensuring the team remains within budget.Technical Oversight and Project Management:Ensure all technical installations and maintenance are done efficiently and cost-effectively.Provide project management expertise, including planning and site surveys.Offer sales support through technical expertise, aiding in solution building and architecture.PortaOne AdministratorSales Support and Solutions Architecture

Cape Town Area, South Africa

South Africa

Plan and coordinate projects and installations of LCR solutions.Senior Field tecnician.

Hight School Diploma, Genearl

Technical High school scholar

Certificate: Information Systems Management (Nqf5), Management Information Systems, General, 77%

Information Systems Management

3Cx Basic Certified Engineer, Telecommunications Technology/Technician, Basic Engineer

3CX Telephone system basic engineer certification