Brett Marshall

Brett Marshall Email and Phone Number

Senior Product Associate - IVR Data Analytics @ JPMorgan Chase & Co.
new york, new york, united states
Brett Marshall's Location
Houston, Texas, United States, United States
Brett Marshall's Contact Details

Brett Marshall work email

Brett Marshall personal email

n/a

Brett Marshall phone numbers

About Brett Marshall

Motivated professional with background in customer service, retail ops, and I.T. in cross-functional team projects using both Agile and Waterfall methodologies. Lean Six Sigma certified with experience in process analysis and improvements. Technically proficient with SAP IS-U, relational databases, website and mobile app product testing, and software automation. I am a recognized analytical thinker with proven problem solving abilities combined with excellent communications skills that have ensured team success in every organization I have been a part of.

Brett Marshall's Current Company Details
JPMorgan Chase & Co.

Jpmorgan Chase & Co.

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Senior Product Associate - IVR Data Analytics
new york, new york, united states
Employees:
286575
Brett Marshall Work Experience Details
  • Jpmorgan Chase & Co.
    Product Associate - Ivr Data Analytics
    Jpmorgan Chase & Co. Mar 2022 - Present
    Houston, Texas, United States
    Uses SQL as well as Modern Analytics/Data Visualization tools to extract and analyze volumes in order to improve our Self Service Systems for JPMC. Tool include Oracle SQL Server, Alteryx, and Tableau.
  • Jpmorgan Chase & Co.
    Agile Product Owner
    Jpmorgan Chase & Co. Oct 2019 - Mar 2022
    Houston, Texas Area
  • Jpmorgan Chase & Co.
    Associate Business Systems Analyst Ii
    Jpmorgan Chase & Co. Jun 2018 - Mar 2022
    Houston, Texas Area
    Facilitates communication and business engagement to support Agile Transformation initiatives that ensure the current and future success of JP Morgan & Chase products and services.
  • Nrg Energy
    It Business Analyst Iii
    Nrg Energy Jun 2016 - Jan 2018
    Houston, Texas Area
    Responsible for multiple phases of testing (ie: System, Integration, Regression and performance) in SAP IS-U (CCS,/CRM), mobile device and web environments. Performed product testing for 8 different NRG energy brands. Analyzed Business and Technical/Functional requirements to create test plans and user stories. Developed automated processes using Worksoft Certify, HP WinRunner/QTP, and other technology tools. Created technical process documentation and complex data scenarios for end-users. Performed Lights-Out automation tests to ensure integrity of production systems after weekly code migration. Ran Ad-Hoc Queries using SQL to gather clean test data. Managed and resolved defects using JIRA and HP Quality center and gave regular status reports to management. Worked with product owners/managers to maintain a healthy backlog of new features, consistently improving products and features to provide best-in-class services.
  • Nrg Energy
    Qa/User Acceptance Testing Analyst I - Iii
    Nrg Energy Nov 2006 - Jun 2016
    Houston, Texas Area
    Performed User Acceptance/Quality Assurance and Regression Testing for all Front and Back Office Retail Operations teams supporting a wide variety of NRG Products and Services. Proficient in Worksoft Certify Automation Suite, Microsoft office, SQL, HP Quality Center, and Sharepoint among other tools.

Brett Marshall Skills

Testing Process Improvement Business Analysis Business Process Improvement Sap Software Documentation Visio Sharepoint Access Quality Assurance Data Analysis Customer Service Quality Center Requirements Gathering Business Requirements Sap Crm Microsoft Office Coaching Test Automation Test Automation Tools Test Management Tool Worksoft Certify Microsoft Excel Analytical Skills Documentation Customer Relations Problem Solving Telecommunications Word Powerpoint Lean Six Sigma Hp Quicktest Professional Energy Markets Agile And Waterfall Methodologies Software Development Life Cycle Dmaic Vendor Management Cross Functional Team Leadership Continuous Process Improvement Project Management Process Mapping Value Stream Mapping Green Belt Commodity Markets Business Process Smart Grid Energy Analysis Requirements Analysis Sap Is U Sap Products Billing Ms Project Excel Windows Winrunner

Brett Marshall Education Details

Frequently Asked Questions about Brett Marshall

What company does Brett Marshall work for?

Brett Marshall works for Jpmorgan Chase & Co.

What is Brett Marshall's role at the current company?

Brett Marshall's current role is Senior Product Associate - IVR Data Analytics.

What is Brett Marshall's email address?

Brett Marshall's email address is br****@****ase.com

What is Brett Marshall's direct phone number?

Brett Marshall's direct phone number is +183238*****

What schools did Brett Marshall attend?

Brett Marshall attended University Of Houston.

What skills is Brett Marshall known for?

Brett Marshall has skills like Testing, Process Improvement, Business Analysis, Business Process Improvement, Sap, Software Documentation, Visio, Sharepoint, Access, Quality Assurance, Data Analysis, Customer Service.

Who are Brett Marshall's colleagues?

Brett Marshall's colleagues are Ron Corsiga, Pmp Csm, Ken Kuba, Woody Addison, Duperval Numa, Abhijeet Salunkhe, Ron Moriarty, Leanna Pankiewitz.

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