2011-2013 Transport Spokesperson; 2013-2017, 2019-2023 Senior Transport Information ManagerThe Transport Management Centre (TMC) is responsible for managing all incidents and events on the New South Wales (NSW) state road network, as well as coordinating all modes of public transport.Much of my role was ensuring the team I co-managed had all the information required to update the Live Traffic NSW website, apps and social media feeds in order to form strong customer-focused communications in an accurate and timely manner. This information formed the basis of all media releases sent by the organisation and/or responses to media enquiries.When called upon, I acted as an organisational media spokesperson and was called to provide insight at emergency briefings with the NSW Premier, various state government Ministers and other key stakeholders. These briefings covered a range of planned and unplanned events including the Martin Place Lindt Cafe Siege in 2014, the permanent closure of Sydney’s George Street in 2015, major flood and fire events and other major incidents which have caused a major impact to Sydney’s or the state’s road and transport network.I regularly represented the TMC at the Government Coordination Centre during hallmark events such as Sydney New Year’s Eve and the Sydney Running Festival (Sydney Marathon) working alongside NSW Police, event organisers, and the Department of Premier & Cabinet to ensure the event runs smoothly and any reactive communications requirements were dealt with swiftly and completely.

After leaving the UK, I continued to support the incoming communications team and existing high performance staff in the lead-in to and during the busy 2019/20 snowsport season.

The trial period of a full-time communications staff member within the organisation developed into a necessity and I was appointed to the new role of Director of Marketing & Communications. Along with the Chief Executive and Board, we undertook a major operation to rebrand as 'GB Snowsport' following the merger of British Ski & Snowboard and British Para Snowsport. Development of relationships with key media, athletes and coaches both in the UK and across Europe led to increased exposure and far greater recognition for the organisation which continues to this day.

I joined British Ski & Snowboard on a short-term maternity leave cover with the primary goal of handling organisational media and communications responsibilities in the lead-in to the 2018 PyeongChang Olympic Winter Games and short-term requirements beyond. Previously these responsibilities were handled on a part-time basis by an external contractor, however after the maternity leave period approached its expiry it was clear to the organisation that a full-time position was required.

The Transport Management Centre (TMC) is responsible for managing all incidents and events on the New South Wales (NSW) state road network, as well as coordinating all modes of public transport.Much of my role involves ensuring the team I co-manage has all the information required to update the Live Traffic NSW website, apps and social media feeds in order to form strong customer-focused communications in an accurate and timely manner. This information formed the basis of all media releases sent by the organisation and/or responses to media enquiries.When called upon, I act as an organisational media spokesperson and can be called to provide insight at emergency briefings with the NSW Premier, various state government Ministers and other key stakeholders. These briefings cover a range of planned and unplanned events including the Martin Place Lindt Cafe Siege in 2014, the permanent closure of Sydney’s George Street in 2015, major flood and fire events and other major incidents which have caused a major impact to Sydney’s or the state’s road and transport network.I regularly represent the TMC at the Government Coordination Centre during hallmark events such as Sydney New Year’s Eve and the Sydney Running Festival (Sydney Marathon) working alongside NSW Police, event organisers, and the Department of Premier & Cabinet to ensure the event runs smoothly and any reactive communications requirements were dealt with swiftly and completely.

Commencing at the Transport Management Centre in 2011, I started as a spokesperson up-to-the-minute operational updates on the state's road and transport network for television, radio and online, as well as providing proactive information about upcoming major events.

My role at the NSWRU related to the entire media operation at the Waratahs, while providing support for all other levels of the sport at a participation and community level.I was responsible for the overarching media strategy for the organisation, working with senior management and the commercial team (marketing/sponsorship) to ensure we remained aligned with our corporate partners. I worked closely with team management, coaching staff and senior players in order to provide an operational framework which met the needs of the media, broadcasters, sponsors and other key stakeholders while not hindering the ability of the team to prepare and perform at the highest level. This included the organisation of all press conferences and media opportunities.When the need arose, I worked with the Board, CEO and Australian Rugby Union media department on any required crisis communications. These were largely off-field discipline-related issues with players which required swift and transparent action while minimising any negative impact to the sport, team, sponsors and other key stakeholders.I authored all media releases for the organisation was responsible for producing the annual report and provided support for other key communications including executive speech notes and sponsorship proposals. I also produced video, audio and photographic material for the media’s use, particularly when travelling abroad with the team.I worked closely with the broadcaster to ensure match-day media requirements were met, controlled the media accreditation process and managed the press box and photographers at home games. At team meetings I would directly brief the playing group off our upcoming media requirements and provided briefings and training as necessary. I also worked closely with Onion Media on the production of the eight-part documentary series “The Code: Life with the HSBC Waratahs” which followed the 2011 Super Rugby season and was broadcast internationally.

Surf Life Saving is Australia's major water safety, drowning prevention and rescue organisation, and Surf Life Saving New South Wales (SLSNSW) is the largest state organisation, now boasting over 74,000 members making it one of the largest volunteer organisations in the country.I joined SLSNSW in 2005 as the organisation’s first full-time media and communications officer, a role which had previously been performed by honorary press officers or the marketing department. I quickly established a series of processes which brought the organisation’s communications goals in line with the national body (Surf Life Saving Australia – SLSA) and worked with sponsors to ensure their needs were being met.I worked with the CEO on government grant submissions, established relationships with the electronic media and print newsrooms, organised season launches involving the Minister for Sport & Recreation, managed all media operations and accreditation at major surf sports events, coordinated internal communications to 129 surf clubs and supported all other departments, particularly lifesaving and marketing.Following the 2005 Cronulla riots, I worked closely with the national body in establishing and promoting ‘On the Same Wave’, a high-profile program focused on engaging young Australians of Middle Eastern backgrounds to achieve greater harmony amongst all beach users. Celebrating Surf Life Saving’s centenary, 2007 was declared ‘Year of the Surf Lifesaver’ by the Federal Government, with much of the organisation’s activity in 2006 and 2007 revolving around promoting this occasion to its members and the Australian public. I received an award from the SLSA President for my work promoting this celebration and also co-authored ‘Evolution of an Icon: 100 Years of Surf Lifesaving in NSW’.

2000-2001 Editorial Assistant; 2001-2002 Assistant Editor; 2002-2004 EditorI commenced my professional career in sports journalism at Australian Rugby Review as an editorial assistant in January 2000 and by the end of 2002 had progressed through to become editor of the publication.Australia hosted the Rugby World Cup in 2003 and our suite of publications produced specifically for the tournament and its lead-up took out ‘Magazine of the Year’ at the Australian Business and Specialist Publishers annual awards.During this time I became familiar dealing for high-profile individuals including columnists, former internationals and current players. I also worked closely with the business owners and advertising departments to steer the direction of the magazine, influence its look and feel, lift readership, raise advertising revenue and drive sales.

I volunteered my services to be part of the Olympic News Service in the lead-in to Sydney 2000 and during the event itself. I was assigned to the Aquatic Centre and formed key communications functions at test events including the FINA Diving World Cup and Australian Olympic Swimming Trials. My Games-time role as a 'flash-quote' reporter saw me embedded with on-deck television crews to quickly provide quotes from medal-winners into the Olympic News Service system which was accessible to all accredited journalists, allowing writers - including those not able to be at or even view the event - to add colour to event reports.