20 years experience working within the Information Technology industry, with considerable experience in Systems Management/Design, deployment of Infrastructure solutions, Print Management and Document Management Solutions. During this time I have worked on a number of significant infrastructure projects each resulting in various levels of involvement from planning, design, implementation as well as project/financial controls and reporting. Many of these projects have involved the coordination of activity across various levels of business with both customers and 3rd parties contractors and project outcomes have always featured a high level of customer satisfaction.Along with this I also have considerable experience in -Presentation of products and solutions to customers after consultation on the requirements and scope of works.Working with all levels of business within organizations.Managing the expectations of customers based on the technology available, cost effectiveness and required deliverables.Document Management Solutions along with Data Loss Prevention and cost recovery. Printing Infrastructure consolidation and optimization and Balanced Deployment of customer Document Imaging and Printing requirements.Specialties: Extensive hardware and software knowledge of multiple OEM vendors.Considerable knowledge in the installation/support of Wireless LAN, Switching and Cloud Technologies.Considerable knowledge of Client/Server Networks and the Operating Systems required.Extensive knowledge of desktop support processes and skills.