Developed comprehensive Power BI reports, improving data visibility and decision-making.Worked extensively with SQL databases, ensuring data integrity and seamless integration.Spearheaded the transition to a modernized Azure database platform, streamlining operations and implementing and upholding data governance policy.Created reporting solutions that saved an average of $13,000/month in inventory burndown.Developed and presented analytics that secured a contract with a FAANG company for manufacturing data storage facilities.Tracked and analyzed manufacturing shop efficiency, boosting operational performance.

Designed client-facing dashboards and reports using Metabase, Tableau, and SQL, enhancing data accessibility and insights.Facilitated onboarding for new clients and locations through Jira/Basecamp SCRUM, ensuring smooth transitions.Collaborated with the marketing team to measure campaign effectiveness using predictive modeling and segmentation.Reduced support ticket SLO by 75% through Excel analysis and strategic implementation.Conducted customer segmentation and profiling using Python and R, providing in-depth market insights.

Created dashboards using PowerBI and SQL for various campus organizations, enhancing data visualization.Prepared and scrubbed spreadsheets for seamless upload into the university database.Validated publication data using Scopus, ensuring accuracy for the university’s records.

Played a key role in transitioning to a new ERP service, enhancing business efficiency.Advised on network installation and developed strategic deployment plans.Imaged Windows machines and updated drivers, ensuring smooth system operations.Supported five different locations with IT needs.