Brett Robbins Email & Phone Number

Islandia, New York, United States

• Management, oversight and risk assessment of over 30 subcontractors including process servers, local appearance counsel, data vendors and credit reporting agencies
• Facilitate onboarding of new vendors and conduct annual reviews of existing vendors
• Conduct new hire orientations while managing firm compliance training and testing
• Monitoring of collector calls and 50+ consumer complaints received daily. Escalate complaints to client creditors to prevent countersuits, protect firm reputation and market share.

Islandia, New York, United States

- Coordination and implementation of compliance policy, procedure and quality assurance initiatives. Ad hoc projects and employee/account oversight.- Annual on-site subcontractor audits and Excel based data analysis, auditing and reporting of subcontractor work product on a monthly basis.

Syosset, New York, United States

• Coordinated order fulfillment for all online custom cookie orders
• Helped customers design unique cookie party favors for events

New York, New York, United States

- Inventory analysis, database management, status reporting for pre and post production.- Coordinated expedited approvals, organized samples, and prepared shipments for brand representatives before mass production- Conducted research for new licensing prospects