Brett Robbins Email & Phone Number

Islandia, New York, United States

• Management, oversight and risk assessment of over 30 subcontractors including process servers, local appearance counsel, data vendors and credit reporting agencies• Facilitate onboarding of new vendors and conduct annual reviews of existing vendors• Conduct new hire orientations while managing firm compliance training and testing• Monitoring of collector calls and 50+ consumer complaints received daily. Escalate complaints to client creditors to prevent countersuits, protect firm reputation and market share.

Islandia, New York, United States

- Coordination and implementation of compliance policy, procedure and quality assurance initiatives. Ad hoc projects and employee/account oversight.- Annual on-site subcontractor audits and Excel based data analysis, auditing and reporting of subcontractor work product on a monthly basis.

Syosset, New York, United States

• Coordinated order fulfillment for all online custom cookie orders• Helped customers design unique cookie party favors for events

New York, New York, United States

- Inventory analysis, database management, status reporting for pre and post production.- Coordinated expedited approvals, organized samples, and prepared shipments for brand representatives before mass production- Conducted research for new licensing prospects