• Manage a multi-unit territory across Kansas and Oklahoma, overseeing recruitment, hiring, and implementing strategic growth initiatives to drive business performance.• Conduct weekly travel to store locations for site visits, client meetings, staff training, and competitor analysis to assess market trends, quality, pricing, and promotions.• Partner with department managers to cross-train employees, ensuring operational flexibility and maximizing team efficiency.• Ensure accurate and timely posting of master schedules that meet the operational needs of each store.• Conduct performance evaluations and coaching sessions to foster accountability and ensure team success.• Build and maintain strong relationships with clients, buyers, and third-party vendors, proactively addressing account opportunities and improving service delivery.• Oversee inventory management and conduct regular audits to ensure accurate stock levels and compliance with company standards.

• Oversaw a regional territory of 65 stores across two states, leading Market Managers, Leads, and Seasonal Merchandisers to achieve operational excellence.• Spearheaded recruitment, hiring, and staff development initiatives, implementing growth strategies to enhance team performance and align with company objectives.• Managed quarterly budgets, ensuring alignment with program goals and sales targets.• Conducted weekly travel for store visits, client meetings, and training sessions, maintaining close oversight of operations and program execution.• Performed competitor analysis, gathering insights on quality, pricing, merchandising, and inventory to inform strategic decision-making.• Facilitated communication with clients, buyers, transportation teams, and third-party vendors to address account opportunities and optimize service delivery.• Proactively identified growth opportunities, resolving key account challenges and driving program success.• Fostered strong relationships across the regional territory, building a collaborative culture focused on high standards of customer service and operational efficiency.• Executed comprehensive inventory management audits, ensuring compliance with standards and proper execution of markdowns.• Conducted regular coaching sessions and performance evaluations to drive team accountability and success.• Held previous roles within the company including Market Manager, Regional Training Manager, Lead Specialist, and Merchandiser, contributing to long-term growth and team development.