Brett Sarrow Email & Phone Number
@thelodgecasino.com
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Who is Brett Sarrow? Overview
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Brett Sarrow is listed as VIP Ambassador at Triple Crown Casinos, a with 83 employees, based in Black Hawk, Colorado, United States. AeroLeads shows a work email signal at thelodgecasino.com and a matched LinkedIn profile for Brett Sarrow.
Brett Sarrow previously worked as Executive Casino Host at The Lodge Casino and Guest Services/Call Center Representative at Fingerlakes Gaming And Racetrack - A Delaware North Company. Brett Sarrow holds Master Of Arts (M.A.), Industrial And Organizational Psychology from Fairleigh Dickinson University-College At Florham.
Email format at Triple Crown Casinos
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AeroLeads found 1 current-domain work email signal for Brett Sarrow. Compare company email patterns before reaching out.
About Brett Sarrow
Friendly, outgoing professional with over 20 years of providing special customer experiences to a diverse clientele, including Business Professionals, Government Employees and Casino Goers. Well versed in using a variety of tools to resolve simple and complex issues ranging from customer education to guest complaints.Key knowledge and skills include: • Demonstrated interpersonal, communication, and problem solving skills as measured in multiple performance evaluations.• Comfortable speaking in public and interacting with guests.• Proficient in Microsoft Office (Word, Excel, Outlook) and with Player Tracking Systems (e.g. CMP & Oasis).• Currently hold New York State Gaming License.
Listed skills include Customer Experience, Call Centers, Customer Loyalty And Retention, Interpersonal Skills, and 24 others.
Brett Sarrow's current company
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Brett Sarrow work experience
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Vip Ambassador
Executive Casino Host
Guest Services/Call Center Representative
Ambassador Host
• Establish meaningful relationships with high valued guests through in person and phone contact by welcoming them, thanking them for their patronage, and expressing our wish to have them return with the goals of enhancing customer loyalty and maximizing profits.• Recruit New Member sign-ups and promote Club Benefits to all guests.• Write comps as appropriate.• Act as liaison between players and management. This entails obtaining guest feedback regarding their gaming experiences on a continuous basis and report these findings to management.
Guest Services/Call Center Representative
• Complete outbound telemarketing calls to invite new, active and inactive players to casino for contests, promotional giveaways and other events.• Maintain and monitor guest accounts, including about 400 to 500 top tier level guests in Casino Marketplace Database. • Coordinate with marketing and other departments in the set up and execution of casino promotions and events.• Enroll guests into player tracking system. • Generate a fun, positive, and upbeat atmosphere for all casino guests.
Technical/Customer Service Representative
TECHNICAL SUPPORT COORDINATOR (5/2012 – 7/2013) • Supported wireless product and services by explaining their features and benefits in a clear and concise manner. Utilized various systems and tools to diagnose and resolve technical & billing issues.GOVERNMENT SUPPORT COORDINATOR (9/2008 – 4/2012) • Worked with Federal, State, and Local Government clients. Primary focus was on executing transactions and providing information to Government/Government Related Employees within Contract Compliance. CUSTOMER SERVICE REPRESENTATIVE (8/2002 – 8/2008) • Responsible for account changes, customer retention, and providing product and service information. • Negotiated win-win solutions for both Verizon Wireless and customer by researching and resolving billing disputes (including issuing appropriate credits). .
Brett Sarrow education
Master Of Arts (M.A.), Industrial And Organizational Psychology
Bachelor Of Science (B.S.), Business Administration And Management, General
Frequently asked questions about Brett Sarrow
Quick answers generated from the profile data available on this page.
What company does Brett Sarrow work for?
Brett Sarrow works for Triple Crown Casinos.
What is Brett Sarrow's role at Triple Crown Casinos?
Brett Sarrow is listed as VIP Ambassador at Triple Crown Casinos.
What is Brett Sarrow's email address?
AeroLeads has found 1 work email signal at @thelodgecasino.com for Brett Sarrow at Triple Crown Casinos.
Where is Brett Sarrow based?
Brett Sarrow is based in Black Hawk, Colorado, United States while working with Triple Crown Casinos.
What companies has Brett Sarrow worked for?
Brett Sarrow has worked for Triple Crown Casinos, The Lodge Casino, Fingerlakes Gaming And Racetrack - A Delaware North Company, Hamburg Gaming, and Verizon Wireless.
How can I contact Brett Sarrow?
You can use AeroLeads to view verified contact signals for Brett Sarrow at Triple Crown Casinos, including work email, phone, and LinkedIn data when available.
What schools did Brett Sarrow attend?
Brett Sarrow holds Master Of Arts (M.A.), Industrial And Organizational Psychology from Fairleigh Dickinson University-College At Florham.
What skills is Brett Sarrow known for?
Brett Sarrow is listed with skills including Customer Experience, Call Centers, Customer Loyalty And Retention, Interpersonal Skills, Problem Solving, Customer Focus, Player Development, and Hospitality Management.
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