Brett Singleton Email & Phone Number

Clayton, Missouri, United States

Ralph M Captain Elementary School

St Louis, Missouri, United States

Provide valuable insight to continuously improve processes, systems, and operations for the publishing arm of The Lutheran Church-Missouri Synod.• Assist in order fulfillment while analyzing workflow and providing recommendations for management review and consideration.

Surfside Potrero, Guanacaste Costa Rica

Managed all aspects of the business to ensure achievement of operational, financial, and customer satisfaction goals for an Airbnb vacation rental casita with one bedroom, one bathroom, living area, and kitchen in a beachside location.• Oversaw all advertising to attract guests in collaboration with Airbnb and provided on-site and hands-on customer service to ensure complete satisfaction of guests throughout their Airbnb experience; achieved profitability from start-up.• Attracted and built relationships with guests from U.S., Canada, Germany, France which resulted in referrals to family and friends and repeat business to maintain a 98% occupancy rate and generate a cumulative Five-Star Airbnb ranking.

St Louis, Missouri, United States

Developed and implemented strategy to attract new business and retain existing business through productive relationships for a leading provider of food service solutions for cultural institutions, schools, and corporate offices.• Provided food service operations at four private schools and assisted in sourcing a new location to build a catering kitchen.• Researched the market, prospected, and landed new catering business to support special events held by local companies.

St Louis, Missouri, United States

Provided strategic insights and business development initiatives to build relationships and generate new business for a premier digital marketing, communications, and social media agency specializing in content and influencer marketing.• Assisted on new business proposals and client projects to identify new revenue sources, assist clients with planning and ordering, and conduct food samplings and catering.

St Louis, Missouri, United States

Managed day-to-day operations of a 600-seat theatre, 125-person live music venue, 92 seat restaurant bar, and photo art gallery for a foundation which provides essential infrastructure for the arts to thrive in St. Louis through venues, galleries, studios, and more.• Hired, trained, scheduled, and supervised a team of 20 full-time, part-time, and temporary employees; assisted in kitchen and guest areas as needed; developed partnerships with vendors and contractors; promoted foundation mission and culture.• Developed and executed monthly marketing campaigns to increase traffic and revenue while significantly improving margins.

St Louis, Missouri, United States

Prepared and served food and beverages for the cafeteria serving 560 students and 90 staff members, as well as special events for a foodservice management company which provides services to accounts in the St. Louis area.• Utilized culinary, creativity and problem-solving skills to serve the customer above expectations and within budget.

St Louis, Missouri, United States

Served as Assessment Professional to evaluate the customer experience and store environment for the parent company for the automotive industry's premier video mystery shopping and Corporate Identity/Brand Standards assessment company.• Traveled extensively to visit and evaluate 80 GMC/Buick dealerships across the U.S; met with management teams, made observations on all aspects of customer experience, took notes, and submitted written report detailing the experience. • Applied marketing and consumer engagement skills to assist dealerships with store design execution, staff appearance, and customer experience via photo documentation and interviews; detected and reported on concerns and areas for improvement.

St. Louis, Missouri

Recruited to direct all aspects of developing, branding, and marketing the LIVE! experience for patrons for a vibrant 150,000 s.f. dining, entertainment, and retail district located adjacent to Busch Stadium in downtown St. Louis.• Led and developed a six-member marketing team managing social media, paid media, event development/execution, sales reporting, sponsorship sales and partnerships; grew attendance, number of events, and sales over previous years activities. • Worked with St. Louis Cardinals ownership team, The Cordish Companies management team, Ballpark Village restaurants and bars, and Anheuser-Busch partners to develop a promotional calendar for special events to drive traffic to the venue.• Successfully ideated, planned and executed a month-long promotional event featuring various pork menu items at restaurant venues within Ballpark Village; partnered with chefs, local farmers and pork board.• Maintained up-to-date knowledge of local events and capitalized on opportunities to expand revenue for the organization.

St Louis, Missouri, United States

Developed and implemented strategic plans to effectively support member churches with a variety of published materials for the publishing arm of The Lutheran Church-Missouri Synod.• Led and directed a team of 10 Marketing, Product, and Digital Managers to promote the sale of core product categories including Curriculum, Adult Bible Studies, Vacation Bible School, Youth & Teen Materials, Music Resources, Professional & Academic Resources, Children’s & Adolescent Books, Periodicals, Church Management Software, and Worship Resources.• Reported directly to the President, worked across Districts, Congregations, Seminaries, and departments with responsibility for budgets, team development, and multi-department projects; presented results to the Board of Directors on a quarterly basis.• Oversaw strategy, products, partnerships, pricing, and customer engagement with 1.8 million members of The Lutheran Church-Missouri Synod; served congregations across the world and shared best practices, successes, and continuous improvement.• Traveled extensively to conventions, trade shows, and sales meetings to build relationships with consumers and church leaders.• Contributed to Concordia Publishing House receiving the Malcolm Baldrige National Quest for Excellence Award in 2011.

Chesterfield, Missouri, United States

Directed all marketing and promotions for 35 Domino’s locations in St. Louis (15), Columbia, MO (5), and Louisville (15) for one of the longest standing Domino's Pizza franchisees in the United States with 35 locations (at the time).• Worked directly with Domino’s corporate team and other local franchisees to plan and execute marketing strategies and community activities; oversaw media, advertising, and publicity efforts to grow awareness and drive traffic to stores. • Supported product innovation by assisting in the development and testing of new product ideas for pitching to Domino’s corporate; provided in-store training and implemented programs to generate awareness of new product launches.

St Louis, Missouri, United States

Directed strategic planning, creative development, communication and execution for 117 Brands with 800+ programs including national, regional and brand image sales promotion activities. Managed budgets >$15MM utilizing SAP, professional workforce of 9, agency relations in excess of 25 and interaction with up to 11 inter-company departments.

St Louis, Missouri, United States

Implemented AB’s national and local marketing plans in New England area. Identified and analyzed plan critical success factors. Participated in Regional $7.8MM annual plan development; alignment of Brand Management, Sports Marketing, Busch Media and Sales Promotion initiatives against region sales opportunities.

St Louis, Missouri, United States

Delivered solutions to drive profitable sales growth for the entire AB staff of 6 National Retail Sales (NRS) On-Premise Casual Dining Sales Directors and 31 On-Premise Key Account Managers. Managed process from ideation to development, execution and program assessment.

St Louis, Missouri, United States

Managed market share, profitability and volume delivery in ABs second largest sales region. Allocated, managed and reconciled marketing budget of $2.5MM. Collaborated with Sales Directors, Wholesalers, Retailers, Sports and Entertainment to achieve company sales objectives across all retail channels and multi-cultural demographics.

St Louis, Missouri, United States

Directed the media planning, buying, promotional development and execution of local media, sports marketing and music events targeting contemporary adult and African American and Latino consumers in three Midwest states (70+ A-BI wholesalers).