Brett Smiley Email & Phone Number

United States

In this position, I coordinated benefits programs encompassing areas such as FMLA, Paid Sick Leave, Bereavement, Parental Leave, Jury Duty, and Workers Compensation. I have ensured seamless administration in compliance with both federal regulations and company policies.I'm skilled in facilitating benefits enrollment across medical, dental, vision, life, and accident insurance, providing guidance to employees on plan options and coverage details.• I've proved my ability to adapt and excel by transitioning from a security specialist role to a corporate HR position in a span of just 8 months, demonstrating agility, dedication, and strong work ethic.• I am a proud recipient of a "WOW!" Award, a testament to my commitment to delivering outstanding customer service to internal and external clients.• During the challenging period of COVID-19, I received recognition in the company newsletter for my superb customer service skills, showcasing my unwavering dedication to excellence, even under duress.• I always strive to maintain open communication with associates regarding leave status and benefits, and I diligently collaborate with healthcare providers to ensure seamless leave processing.

Brandon, Florida, United States

During this role, I cultivated robust client relationships and providing unparalleled guidance on health insurance options. My well-versed understanding of various regional insurance regulations backed by maintaining 35 state health insurance licenses stands testament to my expertise in the field.• My negotiations with insurance networks have consistently secured advantageous terms for my clients as I strive to bridge the gap between insurance providers and clients.• Backed with my track record of implementing a robust confidentiality framework, I am adept at cultivating trust and ensuring compliance whilst reinforcing the protection of patient health information.• My passion lies in fostering enduring professional relationships through personalized consultation, leading to increased retention and client loyalty.

Seattle, Washington, United States

In this position, I led a dynamic Sales team, enhanced operational efficiency and drove customer satisfaction. I managed teams of 10+ sales associates and fostered a high-performance culture.• I conducted cash audits and inventory tracking to secure financial integrity and created innovative product lines monthly to keep offerings competitive.• My ability to organize regular reviews and streamline inventory management processes has led to substantial boosts in tracking accuracy as well as enhanced operational oversight.• My strength lies in enhancing performance alignment among my teams and communicating with corporate offices and clientele to align business objectives with market demands.• I am experienced in fostering high-performing teams, managing financial records, and implementing business operations - all aimed at improving engagements and boosting profitability.

Seattle, Washington, United States

I helped manage a team of 10 photographers and 16 sales associates.My Responsibilities included but were not limited to,• Worked with the public/ In sales management.• Created daily goals to help motivate employees and boost sales.• Developed new training protocols based on our current policies to better our current and incomingemployees.• Mentored our employees to make them want to bring their best to work every day.• Handling all possible employee and guest issues.• Ensuring all till audits were performed properly and in a timely manner.• Sending out a daily summary of the site's numbers description of why they are the way they are andhow we will be improving our numbers in the future.• managing our sales team throughout the day.• Performed all team/individual reviews.