Brett Smith Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Ga, Us

Third Party National Account Manager• Responsible for driving sales through retail partners by building/managing relationships with management and associates and ensuring each location is properly staffed at the most impactful hours• Recruit, hire, train, and lead a team of up to 15 direct reports across multiple locations• Recurrently come up with innovative staffing processes and ideas to maintain staffing requirements including job fairs, referral contests, and job postings• Successfully covered 4 open Account Manager territories, preparing teams for new management and meeting staffing obligations• Assisted with the on-boarding of 4 Account Managers• Promoted 7 contracted representatives to internal Cox representatives by coaching and inspiring the required behaviors• Streamlined communication processes between leadership and front-line reps to provide transparency• Collaborated to successfully develop and implement onboarding and training program for the Southwest Region• Built and grew relationships with Best Buy and Wal-Mart managers and associates to triple employee referrals for Cox Services • Increased YOY revenue in 2018 by $14,000 by focusing on Metric performance

Atlanta, Ga, Us

- Recruited for outside sales of Cox products by way of door knocking, scheduled visits, and community events- Consistently exceeded territory sales take rate of 6%, at a rate of 20%- Increased YOY PSU performance by 100 PSU’s on average- Generated winter seasonal business that resulted in 20% increase in overall sales- Consistently meet, or exceed, three product sell in rate of 24%- Successfully exceeded monthly sales objectives by upselling each product and driving revenue by an average of 15%- Maintained 95%, or better, customer retention rate- Frequently received “promotor” score on NPS customer surveys- Implemented innovative IN/ON Program with impressive results and gains- Recurrently asked to train and on-board new hires, from each of the two teams

Plano, Tx, Us

- Generated sales by building and enhancing relationships with business customers in a three storeterritory throughout the Phoenix Metro area, with largest YOY Revenue increase in region - Successfully managed the driving of product revenue, client proposals, and customer support forall FedEx Office services. - Worked with floor employees throughout the three store territory on increasing revenue per order,which resulted in each store beginning to hit sales plans after first three months - Worked with shipping department (outside of work detail) to increase productiveness and differentways to increase revenue - Worked closely with floor employees to meet deadlines and ultimately meet the client’s needs

Monroe, La, Us

- Responsible for the sale of Qwest and DirecTV products to residential and small business consumers- Achieved over 100% for each year’s sales quotas- Prospected, developed, and worked community events resulting in a 15% sales increase- Attended multiple networking events to uncover new opportunities for success outside kiosk- Assist Kiosk Manager with daily activities including, but not limited to, scheduling, inventory, and sales meetings- Attended multiple networking events to uncover new opportunities for success outside kiosk- Led kiosk in small business sales and MDU performance in duration of employment- On-boarded and trained all new hire employees- Ran kiosk, and filled in on all meetings, while Kiosk Manager was out of country numerous times for long durations.

Ba, Information Technology

Associates, Business

High School, General