Strategic leadership and end to end performance of 7 food production, warehousing and distribution facilities in the western US delivering food and supplies to over 1,500 restaurant locations in 16 states. $700M P&L and 700+ Team Members including 80 salary, 450 hourly and 200 Class A CDL Drivers. Focus on operational excellence and continual improvement in the areas of food and team member safety, profitability, customer experience, team engagement, succession planning, fleet strategy, routing and network design.• Built a strong team of operations leaders skilled in building talent, driving operational efficiencies and servicing customers.• Implemented and managed KPI’s to drive continual improvement across the business.• Led the turnaround of 2 underperforming operations requiring the replacement of management teams and rebuilding customer trust. Improved EBITDA at one site from a $4.2M miss to beating expectations the following year.• Improved employee engagement across region from 57% to 76% and reduced turnover from 68% to 45%.• Reduced OSHA recordable rate across region from 10.3 to 3.9. Reduced preventable accident rate from 7.6 to 5.8.• Cut order error rates by 45% improving customer satisfaction and profitability while reducing administrative burden. • Leader of pilot location for company implementation of SAP WMS/OMS.• Leader of pilot location for company conversion to stop loading for improved safety and store deliveries.• Managed $75M in capital improvement projects to improve facilities & equipment and build necessary capacity.

Site leader of a $180M revenue food manufacturing and distribution facility in Ontario, CA servicing 415 customer locations. 6 Direct Reports and 160 Employees across Production, Warehouse, Transportation, Administration and Maintenance.• Focus on Food Safety, Employee Safety, Employee Engagement, Customer Service and Profitability.• Improved EHS and Food Safety audits scores, reduced OSHA recordable rate from 9.3 to 5.2.• Improved employee engagement from 60% to 89%, turnover from 42% to 16%.• Reduced customer complaints and claims by 45%, improved on time delivery from 91% to 98%.• Recipient of 2019 Director/Supply Chain Center of the Year award based on operational improvement and results.

• Identification, selection, qualification and day to day management of contract manufacturing operations for a $800 Million line of Nutritional products including Protein and Electrolyte Powders, Food Bars and Vitamins.• Development and execution of short and long term sourcing strategies and contractual agreements based on supplier capabilities, capacities, performance and total cost.• Drive quality, service, cost and throughput improvements through effective partnerships with contract manufacturing sites, improvements to equipment, processes and procedures and regular presence in the operations.• Ensure compliance to USFDA cGMP’s, domestic and international regulatory requirements and company policy.• Identify opportunities to eliminate waste, improve efficiency and reduce total manufacturing and supply chain costs.• Resolve technical, quality and operational issues in a timely manner and facilitate communications between parties.• Represent manufacturing during product development phase to ensure design for manufacturing and quality.• Ensure successful technical transfer of products, processes and equipment from R&D to full scale manufacturing.• Review and approve product specifications, deviations, procedures and manufacturing support documents.• Developed a comprehensive supplier scorecard across areas of Quality, Cost, Delivery, Innovation and Relationship to drive meaningful performance based discussions at quarterly business reviews with top suppliers.• Implemented a central ingredient warehouse to receive, test and hold ingredients prior to delivery to manufacturing sites resulting in a more stable and flexible supply chain with lower inventory, testing and transportation costs.

Site leader of a remote, fast paced, technology driven fulfilment center handling over $250 Million in annual revenue, 1 million customer orders and 1,000 SKU’s. Also responsible for warehousing and logistics at the nearby dietary supplement plant including ingredient receiving, warehousing, staging for manufacturing, international shipping and intercompany replenishment.• Managed $11.5 Million budget and 150 team members.• Created an environment of high employee engagement, development and retention through effective management communications, improved performance management and cross functional continuous improvement projects.• Improved customer experience and satisfaction through significant reduction in order to deliver times, improved order accuracy and reduced damage complaints.• Improved handling procedures and expectations at final mile parcel sort operations resulting in reduced damage claims.• Transitioned from a 1 shift, 5 day operation to a 2 shift, 7 day operation to expand capacity and achieve aggressive click to deliver goals.• Reduced operating costs through improved labor and equipment utilization, streamlined processes and people flow, reduction in direct and indirect spending, SKU rationalization and order consolidation.• Developed staffing strategies for peak and non-peak volume periods to achieve customer service and financial targets.• Improved equipment performance and reliability through robust PM procedures and partnerships with OEM engineers.• Provide training, support and continual improvement of safety programs and procedures to reduce workplace hazards associated with moving vehicles, knives, machine pinch points, conveyors, chemicals, heavy lifting and repetitive tasks.• Maintained compliance with internal policies (HR, QA, EHS) and external regulations (FDA, OSHA, EPA, City & County).

Led team of 8 Quality Engineers responsible for protecting the $4 Billion Nutrilite Brand of Dietary Supplements from risks in the supply chain and enabling a consistent supply of quality product to our global manufacturing locations.Simultaneously led a team of 5 Validation Engineers across 2 sites responsible for Installation, Operation and Performance Qualification of Facilities, Equipment, Utilities, Cleaning Methods and Laboratory operations according to 21 CFR Part 211.• Implemented a robust system for Supplier Qualification, Performance Monitoring and Continuous Improvement. • Restructured department in alignment with staff strengths and desires resulting in added value and improved partnerships with internal and external business partners. • Speaker at Orange County Regulatory Affairs (OCRA) events attended by FDA officials and industry veterans.

Lead team of 18 quality assurance professionals at the Nutrilite Botanical Processing plant. Responsible for Product Safety, Process Control, Equipment and Process Validation, Change Control, HACCP Planning, Laboratory Testing, Batch Record Review and Final Product Release of Botanical Extracts, Compounds, Granulations, Protein and Electrolyte Powders.• Responsible for compliance to 21 CFR Part 111. Management Representative for an in depth, month long USFDA audit.• Hosted audits from State of California, Australian TGA, Korean KFDA, Halal/Kosher Rabbi and Contract Customers.• Used experience and learnings in the plant to establish a set of engineering standards for the sanitary design of facilities and equipment which was used globally for all new or expanded food and supplement plants.• Hired and mentored several high potential and high performing team members.• Maintained a strong quality culture, discipline and sense of pride as we transferred equipment, processes and people to other company locations and eventually closed the operation.

Selection, qualification and development of global suppliers of electromechanical devices. Lead Supply Chain Advanced Quality Planning including Risk identification and mitigation for new products to ensure customer expectations and quality controls were integrated into product design. Partner with domestic and international suppliers to improve quality and reduce costs. Facilitate fast and effective resolution of customer internal quality concerns through cross functional continuous improvement teams. Travel to factories in China, Thailand, Japan and South Korea. Member of electromechanical strategic sourcing team.

Developed and maintained relationships with key customers and suppliers. Responsible for purchasing and contract negotiation. Provided daily leadership and direction to operations department leaders and staff to ensure project timelines were on track to meet customer agreements. Planning of inbound raw materials, production work in process and finished goods inventory according to lean principals. Continually strive to achieve targeted operational results and high customer satisfaction.

Lead a team of quality engineers and technicians in changing quality culture from detection of defects to prevention by eliminating near defect processes and implementing real time process capability. Developed and implemented policies and procedures to improve the quality system of the company. Established KPI’s to evaluate trends in product quality and customer satisfaction leading to improved performance. Approved and developed suppliers through audits, ongoing performance review and thorough corrective action plans. Management Representative for all customer, regulatory, ISO and GMP audits.

Process development and improvement, cost estimating, reverse engineering, design and build of tooling and automation.