Brett Batten Email & Phone Number

East Lansing, Michigan, United States

Austin, Texas, United States

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East Lansing, Michigan, United States

-Working with the Executive Board and management staff to coordinate, support, and supervise an Office Team dedicated to station maintenance and support.-Participating in established meetings for E-Board, departments, teams, and other initiatives as necessary and appropriate.-Representing the station and assisting with required events throughout the academic year as a paid staff member.-Ensuring compliance with all Michigan State University and Federal Communications Commission regulations, directives and policies.-Ensuring compliance with copyright and trademark law, and documenting permission when third-party resources are used in published content. -Working closely with the Executive Board and management staff to broadcast and publish content that aligns with values identified through strategic planning as well as the Diversity, Equity and Inclusion Committee. -Participating in office and on-air duties as determined by management staff.-Ensuring timely completion of personal projects, department projects and station-wide projects using project management system.-Maintaining all station files and documents in network-based and cloud-based storage systems.-Filling in where and when necessary to accomplish station goals and objectives.

Fort Worth, Texas, United States

-Conducted customer research to improve product viewability on customer portals-Reengineered audit process in Salesforce to save time and resources for related departments-Utilized Google Analytics to recommend actions to improve the reach and impact of the Bell Configurator-Assisted with the design process and technical implementation for the Bell configurator-Assisted with project management plan creation and execution for 3 projects-Conducted interviews with employees to gather information on system improvements and training needs-Developed training materials to arm sales, customer service teams and our customers.

Lansing, Michigan, United States

-Restructured company social media that led to an increase in followers of 165%-Designed graphics and edited photo and film media for promotional use for 10 locations nationwide-Achieved a return on investment of 9% utilizing advertisement campaigns across multiple media platforms-Improved Search Engine Optimization (SEO) results to gain more search engine traffic per month-Implemented 6 digital giveaway campaigns to boost customer interaction by 80%-Established an online membership program which resulted in 250 new members-Standardized daily posts across 3 platforms to expand online post reach

Lansing, Michigan Area

-Coached multiple employees until understanding of duties was sufficient.-Expanded unlimited membership by 80 customers in personal sales.-Operated social media to gain a new clientele and interact with current clientele.-Oversaw marketing operations which boosted new customer sales.-Analyzed sales data to understand trends in business.

Bachelor Of Arts - Ba, Marketing

Activities and Societies: Impact 89FM-WDBM, MSU Telecasters, MSU Marketing Association, RISE, MSU Entrepreneurship Association.

High School Diploma, General Studies

Activities and Societies: DECA & Varsity Hockey Team